Yelp Host voice AI adds OpenTable reservations and takeout ordering for restaurants - Yelp
Article excerpt
Key Updates: At Yelp, our mission has always been to connect people with great local businesses - but on a busy Friday night, those connections can be missed when restaurant staff are focused on serving diners. As part of our broader strategy to deliver AI tools that help businesses grow and operate more efficiently, last October we introduced Yelp Host, an AI-powered phone answering service that handles calls so front-of-house staff can focus on delivering the best dining experience. Today, we’re announcing that Yelp Host has hit a major milestone: more than 1 million calls handled - the equivalent of nearly 2 years of phone conversations - an average growth of 38% month-over-month since launching in October 2025 (as of June 2026). For busy restaurants, Yelp Host is saving front-of-house staff up to 14 hours a week. On Mother’s Day weekend alone, Yelp Host handled more than 40,000 calls across the platform, keeping restaurants connected to guests during one of the busiest weekends of the year. Restaurants are rapidly adopting Yelp Host because it delivers where it matters most: never missing a customer. Building on this momentum, we’re introducing more than a dozen new updates to Yelp Host, including a new integration with OpenTable, native food ordering for pickup orders, new voice customization options, and 16 new languages to better serve more diners. Yelp Host and...
Keep reading with a free account
The rest of this article, and every signal for Yelp, is in your free account.
Extracted from this sentence
Coming this summer, Yelp Host will also support food upselling and expanded payment settings , giving restaurants even more customizable options.
