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In a discussion about streamlining Microsoft Autopilot deployments, a commenter mentioned their company includes Zscaler as one of only two essential applications installed during the initial...

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In a discussion about streamlining Microsoft Autopilot deployments, a commenter mentioned their company includes Zscaler as one of only two essential applications installed during the initial setup phase.

Source

RedditOct 2, 2026By u/nschlip

r/Intune

Autopilot Advice

upvotes
14
comments
25

Post

Hello all - Short version - anyone out there working for a law firm and using Autopilot? Any tips? We are a law firm with about 800 employees (attorneys and staff combined). We have been running Autopilot for the better part of a couple of years and in that time we’ve never had a single “wow, this experience is awesome” moment. There seems to nearly always be something that causes heartburn. Running Autopilot outside the offices seems to help a bit, as using in office WiFi (or wired) uses an AUP, with no way around it. Our network engineer did add something called “walled garden” to allow the specific URL’s needed for Autopilot to bypass any AUP prompts (though once you accept the AUP it should be good for the day). We also have a series of applications that install, and recently were causing the entire pre-provisioning process to fail at around app 25 of 27. Last week I set Only fail selected blocking apps in technician phase to No, which has reduced the amount down to 5-6 apps during the pre-provision stage, which has allowed all pre-provisions to be successful. I think the issue was Adobe Pro, so may go back to setting that to Yes, and changing adobe pro to user install so it doesn’t break the device phase. All that to say, as a law firm, partners (primarily new hires) do not want to wait an hour+ (even 30-45 minutes is too long) to start working. They want to come...

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Extracted from these lines

  • [comment u/BlackV] We have 2 apps, company portal and zscaler, everything else is user/group/device provisioned after OOBE, but (and I dont like it) we have a tech complete the first sign in and checks before handing to the user

Comments on the post

5 of 25 comments
  • “I wouldn't add too many apps as required on the ESP. A lot of apps fail and it causes too much provisioning time. Go back to setting Only fail selected blocking apps in technician phase to Yes, but strictly limit the blocking apps to the bare minimum, like Company Portal only. I'd set up groups and make certain apps required so that they install once the computer reaches the desktop. Intune re”

    u/Aviticus_Dragon22 points · Oct 2, 2026View

  • “Windows key 5 times and pre pro?”

    u/Careful-Claim92935 points · Oct 2, 2026View

  • “Is there any way they can give you more than an hours notice to set a device up. In our office we use TAP to logging and provision the device a couple days before the user starts then on their induction they configure their password and MFA. I don’t really see the need for a AUP as this can be shifted to their contract and they can sign it as part of that. Devices should already be trusted if th”

    u/mr_meinata2 points · Oct 2, 2026View

  • “Delivery optimisation can tank speed of deployment if incorrectly configured. If device provisioning time is exceeding the limit, it will fail.”

    u/beneschk2 points · Oct 2, 2026View

  • “How about using pre-provisioing? Won't speed it up in an absolute sense, but does let you do the slow stuff before you hand it over to the user. Assign the biggest and slowest apps to the device and then trigger a pre-provision from OOBE to download them all while it is still on the bench. I also find that the ESP failure rate in device stage is much higher than the rest of the process, so it is”

    u/ITistheworst2 points · Oct 2, 2026View

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From the Signal API record
Signal
Customer feedback

What this signalsUser posts often show product pain before it reaches reviews or churn.

Subreddit
r/Intune

The full record

From the Signal API record

Numbers

Mentions
6

Details

Timing
Ongoing state
Category
Implementation
Virality
Somewhat high
Post kind
Text
Prominence
Aside
Company's role
Vendor

Topics and mentions

Topics

  • device management
  • autopilot
  • security
  • zero trust

Extraction

Sentiment
Positive
Detected
Oct 2, 2026
signal_type
reddit-company
signal_subtype
customerFeedback

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  • descriptionValue in the API

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Show the full JSONThe record on this page and the API request

GET /v1/signals/08041f85-2d50-5bfa-a271-e2cb9afc7a78 returns this record as JSON. POST /v1/companies/enrich returns every signal for zscaler.com.

{
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  "signal_subtype": "customerFeedback",
  "detected_at": "2026-10-02T03:32:21+00:00",
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    "post_id": "1wvjirj",
    "summary": "In a discussion about streamlining Microsoft Autopilot deployments, a commenter mentioned their company includes Zscaler as one of only two essential applications installed during the initial setup phase.",
    "category": "implementation",
    "comments": [
      {
        "url": "https://www.reddit.com/r/Intune/comments/1wvjirj/comment/pdchs56/",
        "depth": 0,
        "score": 22,
        "author": "Aviticus_Dragon",
        "excerpt": "I wouldn't add too many apps as required on the ESP. A lot of apps fail and it causes too much provisioning time.\n\n Go back to setting Only fail selected blocking apps in technician phase to Yes, but strictly limit the blocking apps to the bare minimum, like Company Portal only.\n\n I'd set up groups and make certain apps required so that they install once the computer reaches the desktop. Intune re",
        "posted_at": "2026-10-02T04:00:00.000Z",
        "author_url": "https://www.reddit.com/user/Aviticus_Dragon/"
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      {
        "url": "https://www.reddit.com/r/Intune/comments/1wvjirj/comment/pdcptic/",
        "depth": 0,
        "score": 5,
        "author": "Careful-Claim9293",
        "excerpt": "Windows key 5 times and pre pro?",
        "posted_at": "2026-10-02T04:52:42.000Z",
        "author_url": "https://www.reddit.com/user/Careful-Claim9293/"
      },
      {
        "url": "https://www.reddit.com/r/Intune/comments/1wvjirj/comment/pddfcgq/",
        "depth": 0,
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        "author": "mr_meinata",
        "excerpt": "Is there any way they can give you more than an hours notice to set a device up. In our office we use TAP to logging and provision the device a couple days before the user starts then on their induction they configure their password and MFA.\n\n I don’t really see the need for a AUP as this can be shifted to their contract and they can sign it as part of that. Devices should already be trusted if th",
        "posted_at": "2026-10-02T08:13:19.000Z",
        "author_url": "https://www.reddit.com/user/mr_meinata/"
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      {
        "url": "https://www.reddit.com/r/Intune/comments/1wvjirj/comment/pdciesj/",
        "depth": 0,
        "score": 2,
        "author": "beneschk",
        "excerpt": "Delivery optimisation can tank speed of deployment if incorrectly configured. If device provisioning time is exceeding the limit, it will fail.",
        "posted_at": "2026-10-02T04:03:55.000Z",
        "author_url": "https://www.reddit.com/user/beneschk/"
      },
      {
        "url": "https://www.reddit.com/r/Intune/comments/1wvjirj/comment/pdd50si/",
        "depth": 0,
        "score": 2,
        "author": "ITistheworst",
        "excerpt": "How about using pre-provisioing? Won't speed it up in an absolute sense, but does let you do the slow stuff before you hand it over to the user.\n\n Assign the biggest and slowest apps to the device and then trigger a pre-provision from OOBE to download them all while it is still on the bench. I also find that the ESP failure rate in device stage is much higher than the rest of the process, so it is",
        "posted_at": "2026-10-02T06:47:22.000Z",
        "author_url": "https://www.reddit.com/user/ITistheworst/"
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        "url": "https://www.reddit.com/r/Intune/comments/1wvjirj/comment/pdchg3h/",
        "depth": 0,
        "score": 1,
        "author": "whitephnx1",
        "excerpt": "Is this a hybrid or full entra setup using with autopilot?",
        "posted_at": "2026-10-02T03:57:55.000Z",
        "author_url": "https://www.reddit.com/user/whitephnx1/"
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        "url": "https://www.reddit.com/r/Intune/comments/1wvjirj/comment/pdci83p/",
        "depth": 0,
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        "author": "whitephnx1",
        "excerpt": "On another note you could do a shared computer full entra setup and require all normal apps to install and then any optional specific apps assigned directly to user then setup a bunch of the computers to be like this so they are ready and when they sign into it they just have to login to apps and up and running in no time.",
        "posted_at": "2026-10-02T04:02:45.000Z",
        "author_url": "https://www.reddit.com/user/whitephnx1/"
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      {
        "url": "https://www.reddit.com/r/Intune/comments/1wvjirj/comment/pddzry9/",
        "depth": 0,
        "score": 1,
        "author": "jeefAD",
        "excerpt": "Not a legal firm but I understand the (perceived) urgency end users have around this stuff. I only include critical apps as blocking during ESP so power on to desktop is 11-14 minutes. Non-critical apps come down as required, which has improved timing wise. Company Portal for on-demand app installs. If you're seeing recurring app failures, I'd dig into that as it suggests an issue of sorts -- app",
        "posted_at": "2026-10-02T10:57:31.000Z",
        "author_url": "https://www.reddit.com/user/jeefAD/"
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    "post_text": "Hello all -\n\nShort version - anyone out there working for a law firm and using Autopilot? Any tips?\n\nWe are a law firm with about 800 employees (attorneys and staff combined). We have been running Autopilot for the better part of a couple of years and in that time we’ve never had a single “wow, this experience is awesome” moment. There seems to nearly always be something that causes heartburn.\n\nRunning Autopilot outside the offices seems to help a bit, as using in office WiFi (or wired) uses an AUP, with no way around it. Our network engineer did add something called “walled garden” to allow the specific URL’s needed for Autopilot to bypass any AUP prompts (though once you accept the AUP it should be good for the day).\n\nWe also have a series of applications that install, and recently were causing the entire pre-provisioning process to fail at around app 25 of 27. Last week I set Only fail selected blocking apps in technician phase to No, which has reduced the amount down to 5-6 apps during the pre-provision stage, which has allowed all pre-provisions to be successful. I think the issue was Adobe Pro, so may go back to setting that to Yes, and changing adobe pro to user install so it doesn’t break the device phase.\n\nAll that to say, as a law firm, partners (primarily new hires) do not want to wait an hour+ (even 30-45 minutes is too long) to start working. They want to come...",
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