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Hello all - Short version - anyone out there working for a law firm and using Autopilot? Any tips? We are a law firm with about 800 employees (attorneys and staff combined). We have been running Autopilot for the better part of a couple of years and in that time we’ve never had a single “wow, this experience is awesome” moment. There seems to nearly always be something that causes heartburn. Running Autopilot outside the offices seems to help a bit, as using in office WiFi (or wired) uses an AUP, with no way around it. Our network engineer did add something called “walled garden” to allow the specific URL’s needed for Autopilot to bypass any AUP prompts (though once you accept the AUP it should be good for the day). We also have a series of applications that install, and recently were causing the entire pre-provisioning process to fail at around app 25 of 27. Last week I set Only fail selected blocking apps in technician phase to No, which has reduced the amount down to 5-6 apps during the pre-provision stage, which has allowed all pre-provisions to be successful. I think the issue was Adobe Pro, so may go back to setting that to Yes, and changing adobe pro to user install so it doesn’t break the device phase. All that to say, as a law firm, partners (primarily new hires) do not want to wait an hour+ (even 30-45 minutes is too long) to start working. They want to come...
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[comment u/BlackV] We have 2 apps, company portal and zscaler, everything else is user/group/device provisioned after OOBE, but (and I dont like it) we have a tech complete the first sign in and checks before handing to the user