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ZscalerRecurring product issues

Users experience minor, recurring login and performance glitches with Zscaler

Read at g2.com

What happened

Multiple users, including a Network Engineer, report minor but recurring issues with Zscaler Zero Trust Cloud, such as occasional manual re-logins, minor pauses when updating the app, and conflicts with local network adapters and developer tools. These issues, while not critical, cause brief disruptions and require ongoing administrative fine-tuning.

Source

From the reviews

  • 4 of 5
    “The time it takes to log you in after a while should be reduced a bit. Also, the Zscaler application should come forward when the laptop is restarted. Additionally, integration with Wi-Fi would be beneficial since many organizations use Ethernet for secure internet connections, while Wi-Fi is often used for remote work.”

    Raman K., Network EngineerSep 3, 2026View

  • 5 of 5
    “While Zscaler typically authenticates automatically after logging in to Windows, there are occasional times when users have to manually log back into the application, which can cause brief disruptions during the workday. This doesn’t happen often, but it has been a minor complaint within our organization.”

    Verified User in Information Technology and Services, Mid-Market (51-1000 emp.)Aug 21, 2026View

  • 4 of 5
    “To be honest it works seamlessly but at times when we click on Update app it pauses for a few milliseconds. I am not sure if it's designed to work that way, but it's not a problem.”

    Avinash L., Enterprise (> 1000 emp.)Aug 26, 2026View

  • 4 of 5
    “Additionally, strict SSL inspection sometimes triggers false-positive blocks on legitimate traffic, and the modular licensing can get quite expensive as you scale features. The endpoint agent (Zscaler Client Connector) can also occasionally cause latency spikes or conflict with developer tools and local environments.”

    AnonymousAug 21, 2026View

Extracted by Autobound

From the Signal API record
Signal
Recurring product issues

What this signalsReview themes often show where customers may look for an alternative.

Product
Zscaler Zero Trust Cloud
Star rating
4 of 5
Reviewer
Raman K.
Reviewer details
Network Engineer

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The full record

From the Signal API record

Details

Reviewer role
Network Engineer (decision maker)

Extraction

Detected
Sep 14, 2026
signal_type
product-reviews
signal_subtype
RecurringProductIssues

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The API returns more than this page shows

This page shows a preview. The full product-reviews record in the Signal API and MCP can also have these 8 fields. Some fields are empty for some signals.

Company

  • linkedin_urlValue in the API
  • industriesValue in the API
  • employee_count_lowValue in the API
  • employee_count_highValue in the API
  • revenueValue in the API
  • descriptionValue in the API

Signal

  • signal_nameValue in the API
  • associationValue in the API
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Show the full JSONThe record on this page and the API request

GET /v1/signals/ddc51b82-9311-4889-867c-4d097b1722df returns this record as JSON. POST /v1/companies/enrich returns every signal for zscaler.com.

{
  "signal_id": "ddc51b82-9311-4889-867c-4d097b1722df",
  "signal_type": "product-reviews",
  "signal_subtype": "RecurringProductIssues",
  "detected_at": "2026-09-14T09:23:37.814+00:00",
  "company": {
    "name": "Zscaler",
    "domain": "zscaler.com"
  },
  "data": {
    "summary": "Multiple users, including a Network Engineer, report minor but recurring issues with Zscaler Zero Trust Cloud, such as occasional manual re-logins, minor pauses when updating the app, and conflicts with local network adapters and developer tools. These issues, while not critical, cause brief disruptions and require ongoing administrative fine-tuning.",
    "evidence": [
      {
        "quote": "The time it takes to log you in after a while should be reduced a bit. Also, the Zscaler application should come forward when the laptop is restarted. Additionally, integration with Wi-Fi would be beneficial since many organizations use Ethernet for secure internet connections, while Wi-Fi is often used for remote work.",
        "review_url": "https://www.g2.com/products/zscaler-zero-trust-cloud/reviews#review-13406522",
        "review_date": "2026-09-03",
        "star_rating": 4,
        "reviewer_name": "Raman K.",
        "reviewer_title": "Network Engineer"
      },
      {
        "quote": "While Zscaler typically authenticates automatically after logging in to Windows, there are occasional times when users have to manually log back into the application, which can cause brief disruptions during the workday. This doesn’t happen often, but it has been a minor complaint within our organization.",
        "review_url": "https://www.g2.com/products/zscaler-zero-trust-cloud/reviews#review-13340981",
        "review_date": "2026-08-21",
        "star_rating": 5,
        "reviewer_name": "Verified User in Information Technology and Services",
        "reviewer_title": "Mid-Market (51-1000 emp.)"
      },
      {
        "quote": "To be honest it works seamlessly but at times when we click on Update app it pauses for a few milliseconds. I am not sure if it's designed to work that way, but it's not a problem.",
        "review_url": "https://www.g2.com/products/zscaler-zero-trust-cloud/reviews#review-13362999",
        "review_date": "2026-08-26",
        "star_rating": 4,
        "reviewer_name": "Avinash L.",
        "reviewer_title": "Enterprise (> 1000 emp.)"
      },
      {
        "quote": "Additionally, strict SSL inspection sometimes triggers false-positive blocks on legitimate traffic, and the modular licensing can get quite expensive as you scale features. The endpoint agent (Zscaler Client Connector) can also occasionally cause latency spikes or conflict with developer tools and local environments.",
        "review_url": "https://www.g2.com/products/zscaler-zero-trust-cloud/reviews#review-13343827",
        "review_date": "2026-08-21",
        "star_rating": 4,
        "reviewer_name": "Anonymous"
      }
    ],
    "headline": "Users experience minor, recurring login and performance glitches with Zscaler",
    "relevance": 68,
    "product_name": "Zscaler Zero Trust Cloud",
    "source_page_url": "https://www.g2.com/products/zscaler-zero-trust-cloud/reviews/reviews",
    "switching_intent": {
      "urgency": "none",
      "detected": false
    },
    "quantified_impact": {
      "has_numbers": true
    },
    "decision_maker_complaint": {
      "title": "Network Engineer",
      "is_decision_maker": true
    }
  }
}

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