How to Target Companies with Inadequate Mobile App Performance: A Guide for B2B Sales and Marketing Teams

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Let's face it: in the cutthroat world of B2B, a glitchy, slow-loading mobile app is like a lead-repelling force field. It doesn't matter how stellar your sales pitch is if prospects get bombarded with error messages the moment they try to engage with your brand on their smartphones.

And with mobile usage among B2B decision-makers skyrocketing—we're talking about folks spending an average of three hours a day glued to those devices (Source: Think with Google, 2020)—a subpar mobile experience is a surefire way to send potential customers running to your competitors.

Why Mobile App Performance is a Goldmine for B2B Sales and Marketing

Think about it: your prospects are time-crunched, multi-tasking, and constantly bombarded with information. They rely on their mobile devices for everything from checking emails to researching vendors to actually making purchasing decisions. In this environment, a clunky mobile app isn't just an inconvenience—it's a deal-breaker.

Consider this: even a one-second delay in mobile load times can make your conversion rates plummet by a staggering 7%. Now, imagine the collective groan of sales leaders everywhere as those leads they fought tooth and nail for vanish into the abyss of app abandonment.

And with 50% of all B2B sales reps struggling to hit their quotas (Source: The Marketing Blender), sending them to a mobile app that feels like it's stuck in quicksand is a recipe for missed targets and deflated morale.

But here's the silver lining: this widespread mobile app performance gap presents a golden opportunity for savvy B2B sales and marketing teams. By becoming the go-to experts who can pinpoint these digital potholes and offer solutions that directly address those pain points, you can position your company as a trusted advisor and revenue-generating powerhouse.

Identifying Companies with Mobile App Performance Issues

Sure, you could spend your days scrolling through the App Store or Google Play, hoping to stumble upon a scathing review that screams "This app is slower than a snail in molasses!" But let's be real, that's about as effective as trying to find a needle in a haystack while blindfolded.

To truly unearth those mobile app performance woes, you need to channel your inner digital detective and embrace a multi-faceted approach that combines data, insights, and a dash of good old-fashioned intuition.

The Power of a Multi-Faceted Approach

Think of it like this: you wouldn't diagnose a medical condition based solely on a patient's temperature, would you? You'd want a complete picture, factoring in their medical history, symptoms, and test results. The same principle applies to uncovering mobile app performance issues.

1. Technographic Analysis: Unmasking the Tech Behind the App

Platforms like BuiltWith and Siftery are your trusty sidekicks in this realm. They provide a peek behind the curtain, revealing the technologies a company uses to power its mobile app. Are they relying on outdated frameworks or missing out on crucial performance monitoring tools? These insights can be telltale signs of an app teetering on the brink of performance disaster.

2. Social Listening and Sentiment Analysis: Where Complaints Become Your Compass

Social media is a goldmine of unfiltered user feedback. Tools like Brand24 and Mention allow you to eavesdrop on conversations about your target companies and their apps. Are users venting about endless loading screens or lamenting the app's tendency to crash more often than a teenager learning to drive? These digital whispers can be your guiding light, leading you to prospects in dire need of a mobile app intervention.

3. Competitive Analysis: Benchmarking Your Way to Brilliance

In the competitive arena of mobile apps, knowledge is power. App analytics platforms like App Annie and Sensor Tower provide a treasure trove of data on app download trends, usage patterns, and—you guessed it—competitor performance. If your target company's app is lagging behind the pack, it's a clear sign that they might be grappling with performance gremlins they're desperate to squash.

4. Website and Content Analysis: Unveiling Mobile Neglect

Believe it or not, a company's website can be a surprisingly revealing window into its mobile app strategy—or lack thereof. Is their website a mobile-responsive masterpiece, or does it feel like navigating a maze on a postage stamp-sized screen? Do they even bother mentioning their app, let alone highlight its benefits or showcase glowing user testimonials? A lack of mobile-first thinking on their website could be a red flag that their app is equally neglected.

5. Direct Engagement and Sales Intelligence: Connecting the Dots with Data

Platforms like Crunchbase and Owler are your secret weapons in the quest for mobile app performance insights. Has your target company recently secured funding for "mobile app development"? Have they issued any triumphant press releases boasting about app updates or new features designed to enhance user experience? If their recent activities are devoid of any mobile-centric fanfare, it might be time to swoop in with your expertise.

Crafting Your Messaging and Outreach Strategy

Now that you've identified companies wrestling with mobile app performance woes, it's time to craft a winning outreach strategy that positions your company as the knight in shining armor, ready to rescue them from the clutches of app-related despair.

Speak the Language of Pain Points (and Solutions)

Remember those specific pain points we talked about? Now's the time to weave them into your messaging like a digital symphony of empathy and expertise. Instead of bombarding prospects with generic sales pitches that make their eyes glaze over, address their challenges head-on. Does your solution help improve app speed, reduce crashes, increase user engagement, or streamline mobile workflows? Let them know!

Segment and Personalize Your Outreach

In the world of B2B, one size definitely does not fit all. A VP of Sales has different priorities than a CTO, so tailor your messaging accordingly. Craft compelling narratives that resonate with their specific roles and paint a vivid picture of how your solution can help them achieve their goals.

Don't Just Sell, Educate and Consult

Position your team as trusted advisors, not just another vendor hawking a product. Share valuable insights, resources, and best practices related to mobile app performance. Consider creating content—think blog posts, case studies, webinars—that establishes your company as a thought leader in the mobile app optimization arena.

Leverage Social Proof and Case Studies

Remember those glowing testimonials and impressive case studies we mentioned earlier? Now's the time to unleash their persuasive power. Showcase real-world examples of how your solution has helped companies overcome their mobile app performance hurdles and reap tangible benefits.

Measuring Success: Tracking Your Impact

You've identified the prospects, crafted compelling messaging, and launched your outreach campaign. Now, it's time to measure your success and ensure your efforts are translating into tangible results.

Go Beyond Vanity Metrics

While opens, clicks, and website traffic can offer some insights, they don't always paint a complete picture of your campaign's effectiveness. Instead, focus on metrics that directly align with your business goals. Are you generating qualified leads? Scheduling demos? Closing deals? These are the numbers that truly matter.

Conclusion: Turning Mobile App Challenges into Your Competitive Edge

In the ever-evolving landscape of B2B sales and marketing, adaptability and innovation are paramount. As mobile technology continues its relentless march forward, the importance of seamless, high-performing mobile experiences will only intensify. By understanding the challenges of inadequate mobile app performance and knowing how to identify and target companies struggling in this area, your teams can become trusted advisors, offering solutions that drive real business value and propel your company to the forefront of the digital revolution.

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Daniel Wiener

Oracle and USC Alum, Building the ChatGPT for Sales.