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A. O. SmithCustomer feedback

A plumber notes long-term reliable use of A.

What happened

A plumber notes long-term reliable use of A. O. Smith water heaters, while another commenter cautions that retail units need 12-year warranties and 5-year anode replacements.

Source

RedditAug 29, 2026By u/slipstream25

r/askaplumber

Opinions on GE RealMAX Gas Water Heaters post-Haier acquisition vs. Rheem/A.O. Smith?

upvotes
3
comments
3

Post

Hey everyone, looking for some real-world feedback from plumbers and homeowners. I’m currently in the market for a 50-gallon tall natural gas atmospheric water heater and trying to narrow down my options. I'm looking at the **GE RealMAX Platinum** vs. the equivalent options from **Rheem** (Home Depot), **A.O. Smith** (Lowe's), or **Reliance** (Ace Hardware). A few things I’ve noticed about the GE RealMAX: * **Manufacturing:** Even though GE Appliances was acquired by Haier in 2016, these water heaters are built in their newer $70M factory in Camden, South Carolina. [GE Appliances Opens $70 Million High-Tech Water Heater Manufacturing Plant in Camden, South Carolina](https://www.businesswire.com/news/home/20220511005661/en/GE-Appliances-Opens-%2470-Million-High-Tech-Water-Heater-Manufacturing-Plant-in-Camden-South-Carolina) * **Pricing & Features:** Wayfair currently has the RealMAX Platinum 50-Gal on sale for $747 with free room-of-choice shipping. It comes with a **12-year warranty** and a **brass drain valve**. [GE Appliances GE RealMAX Platinum 50-Gallon Tall Natural Gas Atmospheric Water Heater & Reviews | Wayfair](https://www.wayfair.com/home-improvement/pdp/ge-appliances-ge-realmax-platinum-50-gallon-tall-natural-gas-atmospheric-water-heater-geap2299.html) For those who have installed or serviced these newer post-acquisition GE RealMAX units: 1. **Build Quality &...

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Extracted from these lines

  • [comment u/Capital_Motor_3033] Well ive been using a.o for years. But rheem is just as good.you maybe over thinking this

  • [comment u/RogerAdam12] If you buy Rheem or A.O at retail, you must buy the 12-yr models and you must change out the anode rods every 5 years. The cheaper ones don't last.

Comments on the post

2 of 3 comments
  • “Well ive been using a.o for years. But rheem is just as good.you maybe over thinking this”

    u/Capital_Motor_30331 points · Aug 29, 2026View

  • “I'd trust a GE Haier more than a GE product made before the buyout. But I don't have actual experience with lifespan on these newer heaters. If you buy Rheem or A.O at retail, you must buy the 12-yr models and you must change out the anode rods every 5 years. The cheaper ones don't last.”

    u/RogerAdam121 points · Aug 29, 2026View

Extracted by Autobound

From the Signal API record
Signal
Customer feedback

What this signalsUser posts often show product pain before it reaches reviews or churn.

Subreddit
r/askaplumber

Companies

  • RheemAlso named

The full record

From the Signal API record

Numbers

Mentions
1

Details

Timing
Ongoing state
Category
Reliability
Virality
Very low
Post kind
Self
Prominence
Aside
Company's role
Vendor

Topics and mentions

Topics

  • water heaters
  • reliability
  • maintenance

Extraction

Sentiment
Positive
Detected
Aug 29, 2026
signal_type
reddit-company
signal_subtype
customerFeedback

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This page shows a preview. The full reddit-company record in the Signal API and MCP can also have these 8 fields. Some fields are empty for some signals.

Company

  • linkedin_urlValue in the API
  • industriesValue in the API
  • employee_count_lowValue in the API
  • employee_count_highValue in the API
  • revenueValue in the API
  • descriptionValue in the API

Signal

  • signal_nameValue in the API
  • associationValue in the API
Show the full JSONThe record on this page and the API request

GET /v1/signals/501ec5a1-8249-5cc7-a9fc-688709df2e22 returns this record as JSON. POST /v1/companies/enrich returns every signal for aosmith.com.

{
  "signal_id": "501ec5a1-8249-5cc7-a9fc-688709df2e22",
  "signal_type": "reddit-company",
  "signal_subtype": "customerFeedback",
  "detected_at": "2026-08-29T13:52:24+00:00",
  "company": {
    "name": "A. O. Smith",
    "domain": "aosmith.com"
  },
  "data": {
    "nsfw": false,
    "stage": "none",
    "awards": 0,
    "timing": "ongoing_state",
    "topics": [
      "water heaters",
      "reliability",
      "maintenance"
    ],
    "post_id": "1w1n523",
    "summary": "A plumber notes long-term reliable use of A. O. Smith water heaters, while another commenter cautions that retail units need 12-year warranties and 5-year anode replacements.",
    "category": "reliability",
    "comments": [
      {
        "url": "https://www.reddit.com/r/askaplumber/comments/1w1n523/comment/p6lzjsw/",
        "depth": 0,
        "score": 1,
        "author": "Capital_Motor_3033",
        "excerpt": "Well ive been using a.o for years. But rheem is just as good.you maybe over thinking this",
        "posted_at": "2026-08-29T13:57:00.000Z",
        "author_url": "https://www.reddit.com/user/Capital_Motor_3033/"
      },
      {
        "url": "https://www.reddit.com/r/askaplumber/comments/1w1n523/comment/p6m0yaw/",
        "depth": 0,
        "score": 1,
        "author": "RogerAdam12",
        "excerpt": "I'd trust a GE Haier more than a GE product made before the buyout. But I don't have actual experience with lifespan on these newer heaters. If you buy Rheem or A.O at retail, you must buy the 12-yr models and you must change out the anode rods every 5 years. The cheaper ones don't last.",
        "posted_at": "2026-08-29T14:04:17.000Z",
        "author_url": "https://www.reddit.com/user/RogerAdam12/"
      }
    ],
    "evidence": [
      "[comment u/Capital_Motor_3033] Well ive been using a.o for years. But rheem is just as good.you maybe over thinking this",
      "[comment u/RogerAdam12] If you buy Rheem or A.O at retail, you must buy the 12-yr models and you must change out the anode rods every 5 years. The cheaper ones don't last."
    ],
    "virality": "very_low",
    "post_date": "2026-08-29T13:52:24.000Z",
    "post_kind": "self",
    "post_text": "Hey everyone, looking for some real-world feedback from plumbers and homeowners.\n\nI’m currently in the market for a 50-gallon tall natural gas atmospheric water heater and trying to narrow down my options. I'm looking at the **GE RealMAX Platinum** vs. the equivalent options from **Rheem** (Home Depot), **A.O. Smith** (Lowe's), or **Reliance** (Ace Hardware).\n\nA few things I’ve noticed about the GE RealMAX:\n\n* **Manufacturing:** Even though GE Appliances was acquired by Haier in 2016, these water heaters are built in their newer $70M factory in Camden, South Carolina. [GE Appliances Opens $70 Million High-Tech Water Heater Manufacturing Plant in Camden, South Carolina](https://www.businesswire.com/news/home/20220511005661/en/GE-Appliances-Opens-%2470-Million-High-Tech-Water-Heater-Manufacturing-Plant-in-Camden-South-Carolina)\n* **Pricing & Features:** Wayfair currently has the RealMAX Platinum 50-Gal on sale for $747 with free room-of-choice shipping. It comes with a **12-year warranty** and a **brass drain valve**. [GE Appliances GE RealMAX Platinum 50-Gallon Tall Natural Gas Atmospheric Water Heater & Reviews | Wayfair](https://www.wayfair.com/home-improvement/pdp/ge-appliances-ge-realmax-platinum-50-gallon-tall-natural-gas-atmospheric-water-heater-geap2299.html)\n\nFor those who have installed or serviced these newer post-acquisition GE RealMAX units:\n\n1. **Build Quality &...",
    "sentiment": "positive",
    "subreddit": "askaplumber",
    "post_title": "Opinions on GE RealMAX Gas Water Heaters post-Haier acquisition vs. Rheem/A.O. Smith?",
    "prominence": "aside",
    "source_url": "https://www.reddit.com/r/askaplumber/comments/1w1n523/opinions_on_ge_realmax_gas_water_heaters/",
    "entity_role": "vendor",
    "post_author": "slipstream25",
    "upvote_ratio": 1,
    "mention_count": 1,
    "mention_surge": false,
    "subreddit_url": "https://www.reddit.com/r/askaplumber/",
    "total_upvotes": 3,
    "comments_total": 3,
    "total_comments": 3,
    "other_companies": [
      {
        "name": "Rheem",
        "role": "competitor"
      }
    ],
    "post_author_url": "https://www.reddit.com/user/slipstream25/",
    "signal_category": "feedback",
    "comments_included": 2
  }
}

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