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Aflac10-Q: Data investment

Customer retention weakens as premium persistency drops to 92.7% from 93.7%.

What happened

Aflac Japan experienced a 100 basis point drop in its 12-month rolling premium persistency, signaling a growing customer retention problem.

Source

SEC EDGARAug 7, 2026

Quarterly report (Form 10-Q)

Aflac 10-Q

Filing excerpt

The following table presents Aflac Japan's premium persistency on a 12-month rolling basis as of June 30. 2026 2025 Premium persistency 92.7 % 93.7 %

sec.gov/Archives/edgar/data/4977/000162828026054618/afl-20260630.htmRead the full source

Other signals in this filing (6)

Extracted by Autobound

From the Signal API record
Signal
10-Q: Data investment

What this signalsFilings often name leadership changes, deals and spending plans.

Fiscal year end
06/30
Filed
Aug 7, 2026

More 10-Q signals at other companies

The full record

From the Signal API record

Numbers

PercentYear-over-year decline in 12-month rolling premium persistency.
-1%

Details

CIK
4977
Accession number
0001628280-26-054618
Timeframe
Current quarter
Filing year
2026
Fiscal year
0
Why it matters
Target for data vendors
Signal category
Technology

Topics and mentions

Regions named

  • Japan

Extraction

Confidence
High
Relevance
80%
Sentiment
Negative
Detected
Aug 11, 2026
signal_type
sec-10q
signal_subtype
dataInvestment

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The API returns more than this page shows

This page shows a preview. The full sec-10q record in the Signal API and MCP can also have these 8 fields. Some fields are empty for some signals.

Company

  • linkedin_urlValue in the API
  • industriesValue in the API
  • employee_count_lowValue in the API
  • employee_count_highValue in the API
  • revenueValue in the API
  • descriptionValue in the API

Signal

  • signal_nameValue in the API
  • associationValue in the API
Show the full JSONThe record on this page and the API request

GET /v1/signals/1b61bb12-b7f9-4871-b7b3-55c1a90f805d returns this record as JSON. POST /v1/companies/enrich returns every signal for aflac.com.

{
  "signal_id": "1b61bb12-b7f9-4871-b7b3-55c1a90f805d",
  "signal_type": "sec-10q",
  "signal_subtype": "dataInvestment",
  "detected_at": "2026-08-11T08:12:14.6+00:00",
  "company": {
    "name": "Aflac",
    "domain": "aflac.com"
  },
  "data": {
    "detail": "Aflac Japan experienced a 100 basis point drop in its 12-month rolling premium persistency, signaling a growing customer retention problem. This negative trend creates a clear business need for improved data analytics and customer engagement platforms to understand the drivers of churn and implement proactive retention strategies.",
    "metrics": {
      "pct": -1,
      "timeframe": "current_quarter",
      "pct_context": "Year-over-year decline in 12-month rolling premium persistency."
    },
    "summary": "Customer retention weakens as premium persistency drops to 92.7% from 93.7%.",
    "excerpts": "The following table presents Aflac Japan's premium persistency on a 12-month rolling basis as of June 30. 2026 2025 Premium persistency 92.7 % 93.7 %",
    "relevance": 0.8,
    "sentiment": "negative",
    "confidence": "high",
    "source_url": "https://www.sec.gov/Archives/edgar/data/4977/000162828026054618/afl-20260630.htm",
    "filing_date": "2026-08-07",
    "filing_year": 2026,
    "fiscal_year": 0,
    "fiscal_year_end": "06/30",
    "sales_relevance": "Target for data vendors",
    "signal_category": "technology",
    "regions_mentioned": [
      "Japan"
    ]
  }
}

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