Why small businesses could be the big winners from AI
Article excerpt
Attributed to Ruchi Sharma, Vice President, UK Commercial at American Express Do small businesses risk getting left behind by the rise of AI? Or are they fuelling a growing wave of adoption as they embrace the opportunity it offers? Small businesses tend to have less time and budget to adopt new technologies than larger firms. And while the Government’s own research shows the same early gap in AI adoption, the trend may play out differently in this new era – with the potential for AI to power small business growth. Lack of time is the biggest barrier to growth AI is not just popular with SME owners because the tools are so accessible. It also gives owners something immensely valuable: time. Running a small business requires serious hard work and dedication, with entrepreneurs often working long hours to ensure their business survives and thrives. But it often means they’re spread thin across multiple responsibilities – with limited time to focus on growth. American Express’ annual Business Barometer research, released last month, found that more than a third (36%) of the SME owners surveyed cited their own lack of capacity as the single biggest barrier to growing their business – with much of that capacity lost to routine work. These entrepreneurs said they spend an average of 11 hours per week on administrative or finance-related tasks, roughly six working days a month that...
Keep reading with a free account
The rest of this article, and every signal for American Express, is in your free account.
Extracted from this sentence
At American Express, we are committed to backing small businesses – that is why earlier this year, we launched an AI training initiative with non-profit Generation , to help small firms build practical AI skills in their day-to-day operations.
