Bank of America Expands "Ask Global Payments Solutions" with New Intelligence Capabilities
Article excerpt
New Functionality Builds on BofA's GenAI Application to Help Employees Deliver Deeper Client Insights Key points NEW YORK, Sept. 28, 2026 /PRNewswire/ -- Bank of America today announced the launch of AskGPS Intelligence Hub, a suite of tools designed to help Global Payments Solutions (GPS) employees bring together and interpret complex treasury information to deliver actionable insights for clients. The Intelligence Hub builds on AskGPS, the generative AI-powered solution introduced in 2025 that supports nearly 3,000 employees with trusted institutional knowledge. Drawing on Bank of America's global payments franchise and proprietary data, the new capabilities will bring together client, account and relationship information to support more informed client discussions. "We are continuously enhancing AskGPS to give our teams smarter, more connected tools that help them deliver greater value to clients," said Jarrett Bruhn, head of Data and Artificial Intelligence for GPS at Bank of America. "The AskGPS Intelligence Hub builds on our GenAI application with new capabilities that will help employees better understand clients' evolving needs and support their treasury priorities." Creating a more complete client view The first three capabilities, to be launched in phases, will unify client, account and relationship data and create a foundation for AI-powered analysis. They will...
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AskGPS has been recognized with multiple industry awards, including Treasury Management International's 2026 Technology & Innovation Award for Solution Innovation in AI, Global Finance's Top Financial Innovation of 2026 recognition, and the Banking Tech Awards USA 2026 award for Best Use of AI – Internal Operations – Enterprise Knowledge.
