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BetterHelpCustomer experience focus

The Partnership Economy discusses BetterHelp: customer experience focus

Source

What was said

We invest a lot into speaking directly with creators. And when they have questions, when they have concerns, if they have a clinical question that I can't answer, we're going to loop in someone from the clinical team to speak on that.

the-partnership-economy.cohostpodcasting.com/episodes/inside-one-of-t...Read the full source

Quotes from the episode

  • “We invest a lot into speaking directly with creators. And when they have questions, when they have concerns, if they have a clinical question that I can't answer, we're going to loop in someone from the clinical team to speak on that.”

    Steve MessaThe Partnership EconomyView

  • “if we have questions that come up and up, we'll create content with a creator and the clinical team to be able to share it and distribute it with the creators or with the public. And I think that's what we've found works for us in terms of building that level of soulful connection.”

    Steve MessaThe Partnership EconomyView

Extracted by Autobound

From the Signal API record
Signal
Customer experience focus

What this signalsWhat leaders say on podcasts often shows their current priorities.

Podcast
The Partnership Economy
Speaker
Steve Messa
Speaker role
Counterparty
Event date
Sep 2026

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The full record

From the Signal API record

People

  • Steve MessaSpeaker (counterparty)

Details

Timing
Ongoing state
Recorded at estimate
2026-09

Extraction

Detected
Sep 20, 2026
signal_type
podcast-company
signal_subtype
customerExperienceFocus

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This page shows a preview. The full podcast-company record in the Signal API and MCP can also have these 8 fields. Some fields are empty for some signals.

Company

  • linkedin_urlValue in the API
  • industriesValue in the API
  • employee_count_lowValue in the API
  • employee_count_highValue in the API
  • revenueValue in the API
  • descriptionValue in the API

Signal

  • signal_nameValue in the API
  • associationValue in the API
Show the full JSONThe record on this page and the API request

GET /v1/signals/714d73d4-5a78-5718-b843-a922ac073599 returns this record as JSON. POST /v1/companies/enrich returns every signal for betterhelp.com.

{
  "signal_id": "714d73d4-5a78-5718-b843-a922ac073599",
  "signal_type": "podcast-company",
  "signal_subtype": "customerExperienceFocus",
  "detected_at": "2026-09-20T15:05:32+00:00",
  "company": {
    "name": "BetterHelp",
    "domain": "betterhelp.com"
  },
  "data": {
    "is_ad": false,
    "quotes": [
      "We invest a lot into speaking directly with creators. And when they have questions, when they have concerns, if they have a clinical question that I can't answer, we're going to loop in someone from the clinical team to speak on that.",
      "if we have questions that come up and up, we'll create content with a creator and the clinical team to be able to share it and distribute it with the creators or with the public. And I think that's what we've found works for us in terms of building that level of soulful connection."
    ],
    "timing": "ongoing_state",
    "speaker": "Steve Messa",
    "evidence": "We invest a lot into speaking directly with creators. And when they have questions, when they have concerns, if they have a clinical question that I can't answer, we're going to loop in someone from the clinical team to speak on that.",
    "headline": "BetterHelp · customerExperienceFocus · ongoing_state (2026-09)",
    "episode_id": "60413236859",
    "event_date": "2026-09",
    "episode_url": "https://the-partnership-economy.cohostpodcasting.com/episodes/inside-one-of-the-largest-creator-programs-on-youtube-with-steve-messa-head-of-youtube-creator-and-influencer-program-at-betterhelp",
    "podcast_name": "The Partnership Economy",
    "published_at": "2026-09-15",
    "episode_title": "Inside One of the Largest Creator Programs on YouTube with Steve Messa, Head of YouTube Creator and Influencer Program at BetterHelp",
    "date_confidence": "inferred",
    "speaker_relation": "counterparty",
    "transcript_source": "transcript",
    "recorded_at_estimate": "2026-09"
  }
}

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