Vonage and C3 AI Partner on Network-Enabled, Agentic AI Field Services Solution for Mobile Workforces
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Vonage and C3 AI partner on network-enabled, agentic AI Field Services solution for mobile workforces. Designed for mission-critical field operations, the joint solution combines autonomous and assisted AI with Vonage communications and network APIs for those working beyond the enterprise edge. Vonage, part of Ericsson announced a strategic collaboration with C3 AI, a leading Enterprise AI application software provider, to launch C3 AI Field Services, a module of the C3 AI Asset Performance Suite of products, integrated with Vonage APIs. The AI-first module combines C3 AI's powerful Enterprise AI capabilities with Vonage's cutting-edge Communications APIs (Voice and Video) and Network APIs (Quality on Demand and Verify), to deliver superior performance, reliability, and experiences for mobile enterprise field operations. This collaboration builds on a broader network-powered solutions offering from Vonage where application-aware networking, including advanced connectivity capabilities such as Quality on Demand (QoD), can be applied to support critical field workflows. Quality on Demand is the first advanced network API being showcased[1] and represents one component of Vonage's larger vision for network intelligence that aligns network behavior with application intent. The global field service market focuses on managing and optimizing off-site workers, vehicles, and...
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