Cisco AI Research: AgenticOps Scaling Quickly in the Enterprise
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New Cisco and Omdia research shows 95% of enterprises say their existing AIOps tools can't keep up, and more than half have already moved to AgenticOps News Summary SAN JOSE, Calif., Sept. 23, 2026 /PRNewswire/ -- Cisco (NASDAQ: CSCO ) today announced the release of The Impact of Agentic AI on Network Operations , new research examining the state of network operations (NetOps), AI adoption, and attitudes toward AI autonomy and trust. Findings show that amid rising complexity, organizations are moving quickly toward agent-driven operations: AgenticOps. More than four of every five respondents expect to reach an AI-led operating model within 12 months, with more than three-quarters willing to grant agentic AI significant autonomy in NetOps, including nearly a quarter that are comfortable with fully autonomous operation and no human oversight. Conducted independently by Omdia, the study surveyed 1,000 IT and network operations leaders at organizations with 500 or more employees. The findings indicate that organizations have moved from AI in an advisory role to AgenticOps for agent-powered network operations in which operators set direction and guardrails while AI agents sense, reason, and act across domains. It comes as NetOps teams face rising performance expectations and increasingly dynamic environments, with AI workloads adding new traffic patterns, performance...
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