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Comcast8-K: Customer churn

Comcast lost 144,000 domestic broadband and 274,000 video customer relationships in Q3 2026

What happened

Comcast experienced net losses of 144,000 domestic residential broadband customers and 274,000 domestic video customers in the quarter. These ongoing subscriber losses may drive demand for customer retention platforms, churn-reduction analytics, and competitive intelligence tools.

Source

SEC EDGAROct 22, 2026

Current report (Form 8-K)

Comcast 8-K

Filing excerpt

Total domestic broadband residential customer net losses were 144,000, total domestic wireless line net additions were 368,000 and total domestic video customer net losses were 274,000.

sec.gov/Archives/edgar/data/1166691/000162828026066783/cmcsa-20261022...Read the full source

Other signals in this filing (5)

Extracted by Autobound

From the Signal API record
Signal
8-K: Customer churn

What this signalsFilings often name leadership changes, deals and spending plans.

Form
8-K
Fiscal year end
10/22
Filed
Oct 22, 2026

More 8-K signals at other companies

The full record

From the Signal API record

Details

CIK
1166691
Accession number
0001628280-26-066783
Timeframe
Current quarter
Filing year
2026
Why it matters
Customer success tools needed
Signal category
Revenue

Topics and mentions

Technologies

  • broadband
  • wireless
  • video

Extraction

Confidence
High
Relevance
85%
Sentiment
Negative
Detected
Oct 27, 2026
signal_type
sec-8k
signal_subtype
customerChurn

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The API returns more than this page shows

This page shows a preview. The full sec-8k record in the Signal API and MCP can also have these 8 fields. Some fields are empty for some signals.

Company

  • linkedin_urlValue in the API
  • industriesValue in the API
  • employee_count_lowValue in the API
  • employee_count_highValue in the API
  • revenueValue in the API
  • descriptionValue in the API

Signal

  • signal_nameValue in the API
  • associationValue in the API
Show the full JSONThe record on this page and the API request

GET /v1/signals/98938fe8-3bb8-41cd-a2ac-9ef3503eb871 returns this record as JSON. POST /v1/companies/enrich returns every signal for comcast.com.

{
  "signal_id": "98938fe8-3bb8-41cd-a2ac-9ef3503eb871",
  "signal_type": "sec-8k",
  "signal_subtype": "customerChurn",
  "detected_at": "2026-10-27T08:04:17.412+00:00",
  "company": {
    "name": "Comcast",
    "domain": "comcast.com"
  },
  "data": {
    "detail": "Comcast experienced net losses of 144,000 domestic residential broadband customers and 274,000 domestic video customers in the quarter. These ongoing subscriber losses may drive demand for customer retention platforms, churn-reduction analytics, and competitive intelligence tools.",
    "metrics": {
      "timeframe": "current_quarter"
    },
    "summary": "Comcast lost 144,000 domestic broadband and 274,000 video customer relationships in Q3 2026",
    "excerpts": "Total domestic broadband residential customer net losses were 144,000, total domestic wireless line net additions were 368,000 and total domestic video customer net losses were 274,000.",
    "relevance": 0.85,
    "sentiment": "negative",
    "confidence": "high",
    "source_url": "https://www.sec.gov/Archives/edgar/data/1166691/000162828026066783/cmcsa-20261022.htm",
    "filing_date": "2026-10-22",
    "filing_year": 2026,
    "fiscal_year_end": "10/22",
    "sales_relevance": "Customer success tools needed",
    "signal_category": "revenue",
    "technologies_mentioned": [
      "broadband",
      "wireless",
      "video"
    ]
  }
}

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