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ComcastCustomer feedback

A customer reported that a Comcast technician drilled directly through their electrical conduit to run a coax line, highlighting severe installation quality and safety issues.

What happened

Post: "Comcast tech drilled directly through my high-voltage electrical conduit to run a coax line"

Source

Comments on the post

5 of 81 comments
  • “They must not be field-training their techs anymore. Because with Spectrum/Time Warner, one of the first things they did with field training was bust out a book of "Shit not to do". Might have just been the local office, but it had shitty jobs like OPs, and holes blown through brick, and all sorts of "WTF were they thinking". Luckily, if the dumbass tech didnt nick any wires, the "fix" might jus”

    u/DudeByTheTree28 points · Oct 9, 2026View

  • “Very creative lol”

    u/-Cryptonian10 points · Oct 9, 2026View

  • “All I can say is… what the fuck”

    u/The_Doctor_Bear7 points · Oct 9, 2026View

  • “Looks like low volt 240 to me. I don’t see any high voltage coming off the meter at any houses anywhere. Was it a good idea? Probably not.”

    u/MikeHockinya6 points · Oct 9, 2026View

  • “That’s Comtastic!”

    u/NECoyote5 points · Oct 9, 2026View

Extracted by Autobound

From the Signal API record
Signal
Customer feedback

What this signalsUser posts often show product pain before it reaches reviews or churn.

Subreddit
r/CableTechs
Event date
Oct 2026

The full record

From the Signal API record

Numbers

Mentions
1

Details

Timing
Completed
Category
Implementation
Link URL
/r/Comcast/comments/1x1m24t/comcast_tech_drilled_directly_through_my/
Virality
High
Post kind
Crosspost
Prominence
Core
Company's role
Vendor

Topics and mentions

Topics

  • field service
  • installation
  • telecom
  • safety

Products named

  • coax line

Extraction

Sentiment
Negative
Detected
Oct 9, 2026
signal_type
reddit-company
signal_subtype
customerFeedback

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The API returns more than this page shows

This page shows a preview. The full reddit-company record in the Signal API and MCP can also have these 8 fields. Some fields are empty for some signals.

Company

  • linkedin_urlValue in the API
  • industriesValue in the API
  • employee_count_lowValue in the API
  • employee_count_highValue in the API
  • revenueValue in the API
  • descriptionValue in the API

Signal

  • signal_nameValue in the API
  • associationValue in the API
Show the full JSONThe record on this page and the API request

GET /v1/signals/ba1c14c4-0163-5e73-a13d-bfcebfa4f20a returns this record as JSON. POST /v1/companies/enrich returns every signal for comcast.com.

{
  "signal_id": "ba1c14c4-0163-5e73-a13d-bfcebfa4f20a",
  "signal_type": "reddit-company",
  "signal_subtype": "customerFeedback",
  "detected_at": "2026-10-09T13:57:55+00:00",
  "company": {
    "name": "Comcast",
    "domain": "comcast.com"
  },
  "data": {
    "nsfw": false,
    "stage": "none",
    "awards": 0,
    "timing": "completed",
    "topics": [
      "telecom",
      "field service",
      "installation",
      "safety"
    ],
    "post_id": "1x1m2rb",
    "summary": "A customer reported that a Comcast technician drilled directly through their electrical conduit to run a coax line, highlighting severe installation quality and safety issues.",
    "category": "implementation",
    "comments": [
      {
        "url": "https://www.reddit.com/r/CableTechs/comments/1x1m2rb/comment/peumvc4/",
        "depth": 0,
        "score": 28,
        "author": "DudeByTheTree",
        "excerpt": "They must not be field-training their techs anymore. Because with Spectrum/Time Warner, one of the first things they did with field training was bust out a book of \"Shit not to do\". Might have just been the local office, but it had shitty jobs like OPs, and holes blown through brick, and all sorts of \"WTF were they thinking\".\n\n Luckily, if the dumbass tech didnt nick any wires, the \"fix\" might jus",
        "posted_at": "2026-10-09T14:02:22.000Z",
        "author_url": "https://www.reddit.com/user/DudeByTheTree/"
      },
      {
        "url": "https://www.reddit.com/r/CableTechs/comments/1x1m2rb/comment/pev9dc2/",
        "depth": 0,
        "score": 10,
        "author": "-Cryptonian",
        "excerpt": "Very creative lol",
        "posted_at": "2026-10-09T15:38:32.000Z",
        "author_url": "https://www.reddit.com/user/-Cryptonian/"
      },
      {
        "url": "https://www.reddit.com/r/CableTechs/comments/1x1m2rb/comment/peuouh9/",
        "depth": 0,
        "score": 7,
        "author": "The_Doctor_Bear",
        "excerpt": "All I can say is… what the fuck",
        "posted_at": "2026-10-09T14:11:11.000Z",
        "author_url": "https://www.reddit.com/user/The_Doctor_Bear/"
      },
      {
        "url": "https://www.reddit.com/r/CableTechs/comments/1x1m2rb/comment/peunuk4/",
        "depth": 0,
        "score": 6,
        "author": "MikeHockinya",
        "excerpt": "Looks like low volt 240 to me. I don’t see any high voltage coming off the meter at any houses anywhere. Was it a good idea? Probably not.",
        "posted_at": "2026-10-09T14:06:46.000Z",
        "author_url": "https://www.reddit.com/user/MikeHockinya/"
      },
      {
        "url": "https://www.reddit.com/r/CableTechs/comments/1x1m2rb/comment/peuwuk8/",
        "depth": 0,
        "score": 5,
        "author": "NECoyote",
        "excerpt": "That’s Comtastic!",
        "posted_at": "2026-10-09T14:45:42.000Z",
        "author_url": "https://www.reddit.com/user/NECoyote/"
      },
      {
        "url": "https://www.reddit.com/r/CableTechs/comments/1x1m2rb/comment/peux17k/",
        "depth": 0,
        "score": 3,
        "author": "butterScotchlock",
        "excerpt": "Running low voltage and high voltage wire in the same conduit is an NEC violation and is potentially very dangerous. This needs to be fixed and someone needs to have a talk with the tech who did it.",
        "posted_at": "2026-10-09T14:46:30.000Z",
        "author_url": "https://www.reddit.com/user/butterScotchlock/"
      },
      {
        "url": "https://www.reddit.com/r/CableTechs/comments/1x1m2rb/comment/pev0pje/",
        "depth": 0,
        "score": 3,
        "author": "One-Intention-7606",
        "excerpt": "Classic",
        "posted_at": "2026-10-09T15:02:20.000Z",
        "author_url": "https://www.reddit.com/user/One-Intention-7606/"
      },
      {
        "url": "https://www.reddit.com/r/CableTechs/comments/1x1m2rb/comment/peusb8y/",
        "depth": 0,
        "score": 2,
        "author": "IsolationAutomation",
        "excerpt": "lol what the fuck. These techs are lazy as hell nowadays.",
        "posted_at": "2026-10-09T14:26:12.000Z",
        "author_url": "https://www.reddit.com/user/IsolationAutomation/"
      }
    ],
    "evidence": [
      "[post] Comcast tech drilled directly through my high-voltage electrical conduit to run a coax line",
      "[comment u/butterScotchlock] Running low voltage and high voltage wire in the same conduit is an NEC violation and is potentially very dangerous. This needs to be fixed and someone needs to have a talk with the tech who did it."
    ],
    "link_url": "/r/Comcast/comments/1x1m24t/comcast_tech_drilled_directly_through_my/",
    "virality": "high",
    "post_date": "2026-10-09T13:57:55.000Z",
    "post_kind": "crosspost",
    "sentiment": "negative",
    "subreddit": "CableTechs",
    "event_date": "2026-10",
    "post_title": "Comcast tech drilled directly through my high-voltage electrical conduit to run a coax line",
    "prominence": "core",
    "source_url": "https://www.reddit.com/r/CableTechs/comments/1x1m2rb/comcast_tech_drilled_directly_through_my/",
    "entity_role": "vendor",
    "post_author": "Detz",
    "upvote_ratio": 0.9264705882352942,
    "mention_count": 1,
    "mention_surge": false,
    "subreddit_url": "https://www.reddit.com/r/CableTechs/",
    "total_upvotes": 58,
    "comments_total": 81,
    "total_comments": 81,
    "post_author_url": "https://www.reddit.com/user/Detz/",
    "signal_category": "feedback",
    "comments_included": 14,
    "products_mentioned": [
      "coax line"
    ]
  }
}

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