Quill Design discusses delivering value in the transformation run phase where people, processes, and technology converge.

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  "company": {
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    "domain": "concentrix.com"
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    "tags": [
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      "Customer Experience"
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    "summary": "Quill Design discusses delivering value in the transformation run phase where people, processes, and technology converge.",
    "post_url": "https://www.linkedin.com/posts/concentrix_you-can-design-it-you-can-build-it-but-activity-7491523683958722561-UXeR",
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    "post_text": "You can design it. You can build it. But if your people aren't equipped to run it, your transformation stalls before the value ever shows up.\n\nAggie Pulawski explains in this interview with CX Today, Microsoft, and easyJet that real transformation happens in the run phase where people, processes, and technology come together to deliver value every day.\n\nWatch the full interview → https://ow.ly/Rujq50Zv6pY",
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