Contentsquare Announces the Launch of New AI-First Experience Platform
Article excerpt
Highlighted: the sentence this signal was extracted from
The platform unifies every signal across web, mobile, conversations, LLMs, and agents - turning them into predictions that drive action across the full workflow, from design to testing to deployment. New capabilities include LLM and chatbot analytics, feature-level benchmarking, and agentic experimentation. Contentsquare today announced its reimagined Experience Platform, built to fully understand and optimize human and agent journeys, grounded in trillions of interactions across industries, the deepest behavioral and contextual dataset in the market. Designed for the AI era, it captures every signal in real time - not just traditional human browsing, but multi-device journeys, voice and chat conversations, and the rising wave of LLM and autonomous AI agent interactions. " The rules of customer experience are being rewritten, " said Jonathan Cherki, CEO and Founder of Contentsquare. " Businesses now need a consolidated view of the full spectrum of customer interactions - across sessions, devices, and channels. Not only their customers, but also the LLMs and AI agents acting on their behalf. The winners will be those that can turn every signal into intelligence, and every insight into better journeys - quickly and automatically." " Customers don't move in a straight line anymore, they're bouncing between our app, our site, a chatbot, sometimes an AI agent we can't even see...
Keep reading with a free account
The rest of this article, and every signal for Contentsquare, is in your free account.