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FirstEnergyLaunch

FirstEnergy eliminates surcharge for customers who pay from bank account without autopay.

What happened

FirstEnergy Corp launched 50-cent surcharge for customers who pay monthly bills on Jan 1st '25.

Source

Article excerpt

Highlighted: the sentence this signal was extracted from

FirstEnergy eliminates surcharge for customers who pay from bank account without autopay. A spokesperson for FirstEnergy has confirmed with 21 News that as of March 1, 2026, the 50-cent surcharge has been eliminated. CLEVELAND - FirstEnergy has eliminated a 50-cent surcharge for customers who pay their bills a certain way just over one year after implementing it. In January of 2025, FirstEnergy added a 50-cent surcharge for customers who pay their monthly bills from their checking accounts without autopay or with their credit cards. At the time, FirstEnergy told 21 News this was because they switched to a new third-party electronic payment processor, who was charging the extra fee. However, a spokesperson for FirstEnergy has confirmed with 21 News that as of March 1, 2026, that surcharge is no more. "To help customers choose their payment method based on their preference without worrying about additional fees, the one-time payment fee for credit card and ACH payments were eliminated for Ohio residential customers," the spokesperson said. The spokesperson says the transaction costs are now covered through base distribution rates. Download the WFMJ app for your Apple or Android smartphone or tablet to get our push alerts as news happens.

wfmj.com/news/local-news/firstenergy-eliminates-surcharge-for-custome...Read the full source

Extracted by Autobound

From the Signal API record
Event
Launch

What this signalsA launch often needs new go-to-market and support spend.

Takes effect
Jan 1, 2025

The full record

From the Signal API record

Details

Product
50-cent surcharge for customers who pay monthly bills
Category
Launches

Extraction

Confidence
58%
Detected
Apr 3, 2026
signal_type
news
signal_subtype
launches

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The API returns more than this page shows

This page shows a preview. The full news record in the Signal API and MCP can also have these 8 fields. Some fields are empty for some signals.

Company

  • linkedin_urlValue in the API
  • industriesValue in the API
  • employee_count_lowValue in the API
  • employee_count_highValue in the API
  • revenueValue in the API
  • descriptionValue in the API

Signal

  • signal_nameValue in the API
  • associationValue in the API
Show the full JSONThe record on this page and the API request

GET /v1/signals/a816566a-5829-4e84-bf79-bbcaa2c58780 returns this record as JSON. POST /v1/companies/enrich returns every signal for firstenergycorp.com.

{
  "signal_id": "a816566a-5829-4e84-bf79-bbcaa2c58780",
  "signal_type": "news",
  "signal_subtype": "launches",
  "detected_at": "2026-04-03T14:30:00+00:00",
  "company": {
    "name": "FirstEnergy",
    "domain": "firstenergycorp.com"
  },
  "data": {
    "url": "https://www.wfmj.com/news/local-news/firstenergy-eliminates-surcharge-for-customers-who-pay-from-bank-account-without-autopay/article_c9c2d697-6959-4796-8c93-bb01056a1f25.html",
    "title": "FirstEnergy eliminates surcharge for customers who pay from bank account without autopay.",
    "excerpt": "FirstEnergy eliminates surcharge for customers who pay from bank account without autopay.\n\nA spokesperson for FirstEnergy has confirmed with 21 News that as of March 1, 2026, the 50-cent surcharge has been eliminated.\n\nCLEVELAND - FirstEnergy has eliminated a 50-cent surcharge for customers who pay their bills a certain way just over one year after implementing it.\n\nIn January of 2025, FirstEnergy added a 50-cent surcharge for customers who pay their monthly bills from their checking accounts without autopay or with their credit cards.\n\nAt the time, FirstEnergy told 21 News this was because they switched to a new third-party electronic payment processor, who was charging the extra fee.\n\nHowever, a spokesperson for FirstEnergy has confirmed with 21 News that as of March 1, 2026, that surcharge is no more.\n\n\"To help customers choose their payment method based on their preference without worrying about additional fees, the one-time payment fee for credit card and ACH payments were eliminated for Ohio residential customers,\" the spokesperson said.\n\nThe spokesperson says the transaction costs are now covered through base distribution rates.\n\nDownload the WFMJ app for your Apple or Android smartphone or tablet to get our push alerts as news happens.",
    "product": "50-cent surcharge for customers who pay monthly bills",
    "summary": "FirstEnergy Corp launched 50-cent surcharge for customers who pay monthly bills on Jan 1st '25.",
    "category": "launches",
    "found_at": "2026-04-03T14:30:00Z",
    "planning": false,
    "image_url": "https://bloximages.chicago2.vip.townnews.com/wfmj.com/content/tncms/assets/v3/editorial/1/ff/1ff2d906-f106-503a-8f6c-ac0e7c8ac7f4/697dab01a986d.image.jpg?crop=640%2C336%2C0%2C72",
    "confidence": 0.5777,
    "product_data": {
      "full_text": "50-cent surcharge for customers who pay their monthly bills",
      "fuzzy_match": true
    },
    "published_at": "2026-04-03T14:30:00Z",
    "effective_date": "2025-01-01",
    "article_sentence": "In January of 2025, FirstEnergy added a 50-cent surcharge for customers who pay their monthly bills from their checking accounts without autopay or with their credit cards."
  }
}

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