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HeadwayCross functional collaboration issues

Lack of transparency and communication between departments creates issues

Source

GlassdoorSep 8, 2026

What the reviews say

One review mentions chaotic product changes not communicated across the org until too late, leaving Customer Experience teams to clean up messes. Another review highlights a lack of transparency regarding business practices in revenue and operating lines.

glassdoor.com/Overview/Working-at-Headway-NY-EI_IE3019578.11,21.htmRead the full source

Extracted by Autobound

From the Signal API record
Signal
Cross functional collaboration issues

What this signalsEmployee reviews often show internal change before it is announced.

Overall rating
3.5 of 5
CEO approval
67%
Reviews read
10
Review window
Aug 24, 2026 to Sep 8, 2026

More Glassdoor signals at other companies

The full record

From the Signal API record

Numbers

Management
3.2 / 5
Compensation
3.4 / 5
Career growth
3.3 / 5
Recommend to a friend
53%

Topics and mentions

Job titles in the reviews

  • Provider Growth Associate
  • Senior Provider Growth Associate
  • Salesforce Engineer
  • Premier Support
  • Revenue Enablement
  • Therapist
  • Director
  • Customer Success Lead

Extraction

Confidence
Medium
Relevance
60%
Sentiment
Negative
Detected
Sep 14, 2026
signal_type
glassdoor-company
signal_subtype
glassdoorCrossFunctionalCollaborationIssues

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The API returns more than this page shows

This page shows a preview. The full glassdoor-company record in the Signal API and MCP can also have these 8 fields. Some fields are empty for some signals.

Company

  • linkedin_urlValue in the API
  • industriesValue in the API
  • employee_count_lowValue in the API
  • employee_count_highValue in the API
  • revenueValue in the API
  • descriptionValue in the API

Signal

  • signal_nameValue in the API
  • associationValue in the API
Show the full JSONThe record on this page and the API request

GET /v1/signals/c5632e84-2edb-4a15-86e4-e4a4fef0871b returns this record as JSON. POST /v1/companies/enrich returns every signal for headway.co.

{
  "signal_id": "c5632e84-2edb-4a15-86e4-e4a4fef0871b",
  "signal_type": "glassdoor-company",
  "signal_subtype": "glassdoorCrossFunctionalCollaborationIssues",
  "detected_at": "2026-09-14T07:11:14.961+00:00",
  "company": {
    "name": "Headway",
    "domain": "headway.co"
  },
  "data": {
    "detail": "One review mentions chaotic product changes not communicated across the org until too late, leaving Customer Experience teams to clean up messes. Another review highlights a lack of transparency regarding business practices in revenue and operating lines.",
    "summary": "Lack of transparency and communication between departments creates issues",
    "relevance": 0.6,
    "sentiment": "negative",
    "confidence": "medium",
    "job_titles": [
      "Provider Growth Associate",
      "Senior Provider Growth Associate",
      "Salesforce Engineer",
      "Premier Support",
      "Revenue Enablement",
      "Therapist",
      "Director",
      "Customer Success Lead"
    ],
    "glassdoor_id": 3019578,
    "glassdoor_url": "https://www.glassdoor.com/Overview/Working-at-Headway-NY-EI_IE3019578.11,21.htm",
    "total_reviews": 10,
    "review_date_newest": "2026-09-08T07:19:30.707Z",
    "review_date_oldest": "2026-08-24T12:40:56.320Z",
    "recent_reviews_count": 10,
    "overallCompanyRatings": {
      "ceo_approval": 0.67,
      "culture_rating": 3.5,
      "overall_rating": 3.5,
      "business_outlook": 0.61,
      "management_rating": 3.2,
      "compensation_rating": 3.4,
      "recommend_to_friend": 0.53,
      "work_life_balance_rating": 3.2,
      "career_opportunities_rating": 3.3
    }
  }
}

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