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Hims & HersIn development

Hims & Hers CEO says FTC lawsuit misunderstands how the company works

What happened

Hims & Hers is increasing its investments to become "AI native" and is building its own AI agents in-house rather than using third-party solutions.

Source

Article excerpt

In this article Hims & Hers CEO Andrew Dudum defended the telehealth company amid a Federal Trade Commission lawsuit over its data sharing practices. In a wide-ranging exclusive interview aired Tuesday, Dudum contended the allegations stemmed from a misunderstanding of how the company is altering healthcare. "I can't say much other than the fact that, you know when you're changing the fundamental understanding of how a traditional system like healthcare works, and you're rebuilding it in the digital ecosystem," he told Andrew Ross Sorkin on CNBC's "Squawk Box." "I think it takes time for people to understand how to do that the right way, and we've worked for many years with the FTC to walk them through that. And I think ultimately they wanted more of a headline than than a real agreement here." In July, the FTC, Los Angeles County and Utah filed a lawsuit against Hims & Hers. It accused the company of sharing user health information with advertisers like Meta and Snap, charging for prescriptions before customers have spoken with a healthcare provider and making it hard to cancel subscriptions. Dudum defended the telehealth provider's business model, saying it is built around increasing access to care. "We are active disruptors. We take that head on, and we're willing to do it. But it is always when we believe that it's in the best interest of people and their access," said...

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Extracted from this sentence

Dudum said Hims & Hers is moving away from third-party AI agents to build everything in house.

Extracted by Autobound

From the Signal API record
Event
In development

What this signalsWork in development often leads to new buying for tools, data and services.

Product
AI agents

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The full record

From the Signal API record

Topics and mentions

Product tags

  • future tech
  • general technology

Extraction

Confidence
90%
Detected
Aug 18, 2026
signal_type
news
signal_subtype
is_developing

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The API returns more than this page shows

This page shows a preview. The full news record in the Signal API and MCP can also have these 8 fields. Some fields are empty for some signals.

Company

  • linkedin_urlValue in the API
  • industriesValue in the API
  • employee_count_lowValue in the API
  • employee_count_highValue in the API
  • revenueValue in the API
  • descriptionValue in the API

Signal

  • signal_nameValue in the API
  • associationValue in the API
Show the full JSONThe record on this page and the API request

GET /v1/signals/9593289b-ceec-444f-e3cb-35b4ce5274f5 returns this record as JSON. POST /v1/companies/enrich returns every signal for hims.com.

{
  "signal_id": "9593289b-ceec-444f-e3cb-35b4ce5274f5",
  "signal_type": "news",
  "signal_subtype": "is_developing",
  "detected_at": "2026-08-18T14:20:05+00:00",
  "company": {
    "name": "Hims & Hers",
    "domain": "hims.com"
  },
  "data": {
    "url": "https://www.cnbc.com/2026/08/18/hims-hers-ceo-andrew-dudum-ftc-lawsuit-glp-1s-ai.html",
    "title": "Hims & Hers CEO says FTC lawsuit misunderstands how the company works",
    "excerpt": "In this article Hims & Hers CEO Andrew Dudum defended the telehealth company amid a Federal Trade Commission lawsuit over its data sharing practices. In a wide-ranging exclusive interview aired Tuesday, Dudum contended the allegations stemmed from a misunderstanding of how the company is altering healthcare. \"I can't say much other than the fact that, you know when you're changing the fundamental understanding of how a traditional system like healthcare works, and you're rebuilding it in the digital ecosystem,\" he told Andrew Ross Sorkin on CNBC's \"Squawk Box.\" \"I think it takes time for people to understand how to do that the right way, and we've worked for many years with the FTC to walk them through that. And I think ultimately they wanted more of a headline than than a real agreement here.\" In July, the FTC, Los Angeles County and Utah filed a lawsuit against Hims & Hers. It accused the company of sharing user health information with advertisers like Meta and Snap, charging for prescriptions before customers have spoken with a healthcare provider and making it hard to cancel subscriptions. Dudum defended the telehealth provider's business model, saying it is built around increasing access to care. \"We are active disruptors. We take that head on, and we're willing to do it. But it is always when we believe that it's in the best interest of people and their access,\" said...",
    "product": "in-house AI agents",
    "summary": "Hims & Hers is increasing its investments to become \"AI native\" and is building its own AI agents in-house rather than using third-party solutions.",
    "planning": true,
    "image_url": "https://image.cnbcfm.com/api/v1/image/108350953-1787062618856-HIMS-OB-Photo-20260817-KK-PRESS-002.jpg?v=1787062705&w=1920&h=1080",
    "confidence": 0.9,
    "product_data": {
      "name": "AI agents",
      "full_text": "third-party AI agents",
      "fuzzy_match": false
    },
    "product_tags": [
      "future_tech",
      "general_technology"
    ],
    "published_at": "2026-08-18T14:20:05Z",
    "article_sentence": "Dudum said Hims & Hers is moving away from third-party AI agents to build everything in house."
  }
}

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