A Hims subscriber is considering leaving the service due to high medication and membership fees and difficulty accessing prescription records in the app.

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  "signal_type": "reddit-company",
  "signal_subtype": "customerFeedback",
  "detected_at": "2026-08-30T14:17:37+00:00",
  "company": {
    "name": "Hims & Hers",
    "domain": "hims.com"
  },
  "data": {
    "nsfw": false,
    "stage": "considering",
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    "topics": [
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      "pricing",
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    "post_id": "1w2is1t",
    "summary": "A Hims subscriber is considering leaving the service due to high medication and membership fees and difficulty accessing prescription records in the app.",
    "category": "pricing",
    "comments": [
      {
        "url": "https://www.reddit.com/r/joinrift/comments/1w2is1t/comment/p6ssyen/",
        "depth": 0,
        "score": 9,
        "author": "AntiHypeHero",
        "excerpt": "There is no need for membership fees",
        "posted_at": "2026-08-30T14:34:02.000Z",
        "author_url": "https://www.reddit.com/user/AntiHypeHero/"
      },
      {
        "url": "https://www.reddit.com/r/joinrift/comments/1w2is1t/comment/p6szk54/",
        "depth": 0,
        "score": 5,
        "author": "Ok_Swim7161",
        "excerpt": "Hims is a ripoff in general. I cut ties with them a while back but not for Tirzepatide, sildenafil. I got it from them for far too long into until I realized just what they were charging. I was like what! Telyrx much, much cheaper. Anyway no membership fees for Tirzepatide when companies like Rift and Preventive MD exist.",
        "posted_at": "2026-08-30T15:05:49.000Z",
        "author_url": "https://www.reddit.com/user/Ok_Swim7161/"
      },
      {
        "url": "https://www.reddit.com/r/joinrift/comments/1w2is1t/comment/p6sqk9l/",
        "depth": 0,
        "score": 5,
        "author": "tirzitup",
        "excerpt": "I’ve only ever needed to send in a picture of the label on the vial or envelope that meds came in. As long as it has your name and dosage clearly listed you should be fine.",
        "posted_at": "2026-08-30T14:22:19.000Z",
        "author_url": "https://www.reddit.com/user/tirzitup/"
      },
      {
        "url": "https://www.reddit.com/r/joinrift/comments/1w2is1t/comment/p6sswn6/",
        "depth": 0,
        "score": 2,
        "author": "ApricotDry2635",
        "excerpt": "Red Rock is a great pharmacy. One of the more expensive but great.\n\n Hims, not so much.  Depending on the provider you choose. You may or may not need your script which isn't an issue because your on the lowest dose.\n\n If you like Strive pharmacy, go to r/tirzdeals and see what pharmacy's have Strive on a special promotion.  If you don't care about pharmacy, head over there anyway to start with a",
        "posted_at": "2026-08-30T14:33:48.000Z",
        "author_url": "https://www.reddit.com/user/ApricotDry2635/"
      },
      {
        "url": "https://www.reddit.com/r/joinrift/comments/1w2is1t/comment/p6sv174/",
        "depth": 0,
        "score": 1,
        "author": "Smurfy1230",
        "excerpt": "Rift is known for excellent customer service. They are currently offering 12 weeks of tirzepatide any dose from Drug Crafters for $299. They have no membership fees and ship FedEx overnight. joinrift.com",
        "posted_at": "2026-08-30T14:44:04.000Z",
        "author_url": "https://www.reddit.com/user/Smurfy1230/"
      },
      {
        "url": "https://www.reddit.com/r/joinrift/comments/1w2is1t/comment/p6tkk1b/",
        "depth": 0,
        "score": 1,
        "author": "External_Ask_7219",
        "excerpt": "You probably won't need to start tirz at the lowest dose so just tell the dose of semaglutide you're on and try to get a copy of your prescription or bottle or whatever you have. I would ask for a titration package because coming from one to the other sometimes it takes a bit before it starts kicking in. Their quarterly packages for no additive tirz approximately 499 plus $20 off for new members w",
        "posted_at": "2026-08-30T16:42:31.000Z",
        "author_url": "https://www.reddit.com/user/External_Ask_7219/"
      },
      {
        "url": "https://www.reddit.com/r/joinrift/comments/1w2is1t/comment/p711qth/",
        "depth": 0,
        "score": 1,
        "author": "Content_Wear4671",
        "excerpt": "How much is the whole thing costing you at Hims? (Medication & membership)",
        "posted_at": "2026-08-31T18:26:25.000Z",
        "author_url": "https://www.reddit.com/user/Content_Wear4671/"
      },
      {
        "url": "https://www.reddit.com/r/joinrift/comments/1w2is1t/comment/p6sq2h1/",
        "depth": 0,
        "score": 1,
        "author": "Silly_Celery8461",
        "excerpt": "I’ve heard red Rock is a really good pharmacy, but you can get it cheaper from another telehealth on the list. Rift has lots of great options tho",
        "posted_at": "2026-08-30T14:19:51.000Z",
        "author_url": "https://www.reddit.com/user/Silly_Celery8461/"
      }
    ],
    "evidence": [
      "[post] I was thinking about switching from Hims to Rift.",
      "[post] Hims is happy to have me switch but the fees are quite pricey. Hims has both a membership and medication fee - and I think it’s too much.",
      "[post] What info will I need to provide when signing up? I think it’s next to impossible to find my prescription in the Hims app."
    ],
    "virality": "somewhat_high",
    "post_date": "2026-08-30T14:17:37.000Z",
    "post_kind": "text",
    "post_text": "I was thinking about switching from Hims to Rift. Currently on semaglutide (50 units - 2.5mg/ML). I’ve been at this dosage for a while (>8 months) and have plateaued at about 192; GW is 175. \n\nI was wanting to switch to Tirzapatide. Hims is happy to have me switch but the fees are quite pricey. Hims has both a membership and medication fee - and I think it’s too much. I’m not sure what the point of the membership fee is. I don’t really need or want any of their “support” resources. Plus they also changed their pharmacy from Strive to Red Rock (haven’t read any reviews on them yet).\n\nWhat info will I need to provide when signing up? I think it’s next to impossible to find my prescription in the Hims app.",
    "sentiment": "negative",
    "subreddit": "joinrift",
    "post_flair": [
      "Questions"
    ],
    "post_title": "Switching from Hims to Rift",
    "prominence": "core",
    "source_url": "https://www.reddit.com/r/joinrift/comments/1w2is1t/switching_from_hims_to_rift/",
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    "post_author": "cmdrmac",
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    "subreddit_url": "https://www.reddit.com/r/joinrift/",
    "total_upvotes": 11,
    "comments_total": 24,
    "total_comments": 24,
    "other_companies": [
      {
        "name": "Rift",
        "role": "alternative"
      },
      {
        "name": "Red Rock Pharmacy",
        "role": "partner"
      },
      {
        "name": "Strive Pharmacy",
        "role": "replaced"
      }
    ],
    "post_author_url": "https://www.reddit.com/user/cmdrmac/",
    "signal_category": "feedback",
    "comments_included": 8,
    "products_mentioned": [
      "semaglutide",
      "tirzepatide"
    ]
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}

curl https://signals.autobound.ai/v1/signals/cc6f2848-a730-53f8-a36d-a64d5c7ffab4 \
  -H "X-API-KEY: $AUTOBOUND_API_KEY"

curl -X POST https://signals.autobound.ai/v1/companies/enrich \
  -H "X-API-KEY: $AUTOBOUND_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{"domain":"hims.com","limit":20}'