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HubSpotIntegration problems

Mid-Market user reports serious recurring Salesforce integration problems, overwriting data

Read at g2.com

What happened

A Verified User in Information Technology and Services at a Mid-Market company reports serious and recurring problems with HubSpot's native Salesforce integration, which has repeatedly overwritten data in Salesforce. The issue has prevented them from effectively syncing the two systems and has put all current projects on hold.

Source

From the reviews

  • 1 of 5
    “It does not integrate with Salesforce CRM as advertised. We've had serious, recurring problems with HubSpot's native Salesforce integration, and the support experience has been just as frustrating as the bug itself. Three separate times, the sync has overwritten data in Salesforce, our system of record.”

    AnonymousAug 7, 2026View

  • 1 of 5
    “At this point, we still cannot effectively sync the two systems. We've also heard this isn't unique to Salesforce. Other CRMs report similar sync issues, which point to a gap in HubSpot's support and documentation for integration behavior in general, not something specific to our setup.”

    AnonymousAug 7, 2026View

  • 1 of 5
    “Everything is on hold until we resolve the sync.”

    Verified User in Information Technology and Services, Mid-Market (51-1000 emp.)Aug 7, 2026View

Extracted by Autobound

From the Signal API record
Signal
Integration problems

What this signalsReview themes often show where customers may look for an alternative.

Product
HubSpot Marketing Hub
Star rating
1 of 5
Reviewer
Anonymous

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The full record

From the Signal API record

Details

Reviewer role
Mid-Market (51-1000 emp.)

Topics and mentions

Competitors

  • Salesforce

Extraction

Detected
Aug 11, 2026
signal_type
product-reviews
signal_subtype
IntegrationProblems

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The API returns more than this page shows

This page shows a preview. The full product-reviews record in the Signal API and MCP can also have these 8 fields. Some fields are empty for some signals.

Company

  • linkedin_urlValue in the API
  • industriesValue in the API
  • employee_count_lowValue in the API
  • employee_count_highValue in the API
  • revenueValue in the API
  • descriptionValue in the API

Signal

  • signal_nameValue in the API
  • associationValue in the API
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Show the full JSONThe record on this page and the API request

GET /v1/signals/92f202ba-2aef-465f-a668-b20d1e44954b returns this record as JSON. POST /v1/companies/enrich returns every signal for hubspot.com.

{
  "signal_id": "92f202ba-2aef-465f-a668-b20d1e44954b",
  "signal_type": "product-reviews",
  "signal_subtype": "IntegrationProblems",
  "detected_at": "2026-08-11T12:38:17.069+00:00",
  "company": {
    "name": "HubSpot",
    "domain": "hubspot.com"
  },
  "data": {
    "summary": "A Verified User in Information Technology and Services at a Mid-Market company reports serious and recurring problems with HubSpot's native Salesforce integration, which has repeatedly overwritten data in Salesforce. The issue has prevented them from effectively syncing the two systems and has put all current projects on hold.",
    "evidence": [
      {
        "quote": "It does not integrate with Salesforce CRM as advertised. We've had serious, recurring problems with HubSpot's native Salesforce integration, and the support experience has been just as frustrating as the bug itself. Three separate times, the sync has overwritten data in Salesforce, our system of record.",
        "review_url": "https://www.g2.com/products/hubspot-marketing-hub/reviews#review-13225743",
        "review_date": "2026-08-07",
        "star_rating": 1,
        "reviewer_name": "Anonymous"
      },
      {
        "quote": "At this point, we still cannot effectively sync the two systems. We've also heard this isn't unique to Salesforce. Other CRMs report similar sync issues, which point to a gap in HubSpot's support and documentation for integration behavior in general, not something specific to our setup.",
        "review_url": "https://www.g2.com/products/hubspot-marketing-hub/reviews#review-13225743",
        "review_date": "2026-08-07",
        "star_rating": 1,
        "reviewer_name": "Anonymous"
      },
      {
        "quote": "Everything is on hold until we resolve the sync.",
        "review_url": "https://www.g2.com/products/hubspot-marketing-hub/reviews#review-13225743",
        "review_date": "2026-08-07",
        "star_rating": 1,
        "reviewer_name": "Verified User in Information Technology and Services",
        "reviewer_title": "Mid-Market (51-1000 emp.)"
      }
    ],
    "headline": "Mid-Market user reports serious recurring Salesforce integration problems, overwriting data",
    "relevance": 85,
    "product_name": "HubSpot Marketing Hub",
    "source_page_url": "https://www.g2.com/products/hubspot-marketing-hub/reviews/reviews",
    "switching_intent": {
      "urgency": "none",
      "detected": false
    },
    "quantified_impact": {
      "has_numbers": false
    },
    "competitors_mentioned": [
      "Salesforce"
    ],
    "decision_maker_complaint": {
      "title": "Mid-Market (51-1000 emp.)",
      "is_decision_maker": false
    }
  }
}

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