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MarsCustomer success and support team growth

82 Customer Success and Support employees (2.6% of company), stable year-over-year.

What happened

82 CustomerSuccessAndSupport employees (2.6% of company), stable year-over-year.

Source

Source

Detail

The CustomerSuccessAndSupport department currently has 82 employees out of 3,191 total (2.6%). The department is stable year-over-year, representing a change of approximately +0 employees.

Extracted by Autobound

From the Signal API record
Signal
Customer success and support team growth
Department headcount
82
Department growth, 1 year
0%
Total headcount
3,191
Growth category
Slow

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The full record

From the Signal API record

Numbers

Median tenure (years)
13.2
Decision makers
186
Share of company
+2.6%
Department change
0

Details

Median tenure
13.2 years
Overall growth: 1yr
0
Overall growth: 2yr
0
Overall growth: 6mth
0
Revenue range low
1,000,000,000
Revenue range high
1,000,000,000,000
Company size
Large

Extraction

Relevance
41%
Detected
Apr 14, 2026
signal_type
employee-growth
signal_subtype
departmentalGrowthCustomerSuccessAndSupport

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The API returns more than this page shows

This page shows a preview. The full employee-growth record in the Signal API and MCP can also have these 8 fields. Some fields are empty for some signals.

Company

  • linkedin_urlValue in the API
  • industriesValue in the API
  • employee_count_lowValue in the API
  • employee_count_highValue in the API
  • revenueValue in the API
  • descriptionValue in the API

Signal

  • signal_nameValue in the API
  • associationValue in the API
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Show the full JSONThe record on this page and the API request

GET /v1/signals/15e05a63-e9e0-4716-a5dd-2439181184b6 returns this record as JSON. POST /v1/companies/enrich returns every signal for mars.com.

{
  "signal_id": "15e05a63-e9e0-4716-a5dd-2439181184b6",
  "signal_type": "employee-growth",
  "signal_subtype": "departmentalGrowthCustomerSuccessAndSupport",
  "detected_at": "2026-04-14T18:40:14+00:00",
  "company": {
    "name": "Mars",
    "domain": "mars.com"
  },
  "data": {
    "summary": "82 CustomerSuccessAndSupport employees (2.6% of company), stable year-over-year.",
    "relevance": 0.405,
    "description": "The CustomerSuccessAndSupport department currently has 82 employees out of 3,191 total (2.6%). The department is stable year-over-year, representing a change of approximately +0 employees.",
    "median_tenure": 13.2,
    "overall_growth": {
      "1yr": 0,
      "2yr": 0,
      "6mth": 0
    },
    "department_name": "CustomerSuccessAndSupport",
    "growth_category": "slow",
    "total_headcount": 3191,
    "source_timestamp": "2026-04-12T10:31:46.000Z",
    "revenue_range_low": 1000000000,
    "revenue_range_high": 1000000000000,
    "department_headcount": 82,
    "departments_metadata": {
      "legal": {
        "headcount": 11,
        "growth_1yr": 0
      },
      "sales": {
        "headcount": 819,
        "growth_1yr": 0
      },
      "finance": {
        "headcount": 85,
        "growth_1yr": 1
      },
      "research": {
        "headcount": 67,
        "growth_1yr": 0
      },
      "education": {
        "headcount": 22,
        "growth_1yr": 0
      },
      "marketing": {
        "headcount": 152,
        "growth_1yr": 0
      },
      "accounting": {
        "headcount": 66,
        "growth_1yr": 3
      },
      "consulting": {
        "headcount": 6,
        "growth_1yr": 0
      },
      "operations": {
        "headcount": 650,
        "growth_1yr": 0
      },
      "purchasing": {
        "headcount": 32,
        "growth_1yr": 0
      },
      "engineering": {
        "headcount": 128,
        "growth_1yr": -1
      },
      "real_estate": {
        "headcount": 3,
        "growth_1yr": 0
      },
      "administrative": {
        "headcount": 96,
        "growth_1yr": 0
      },
      "arts_and_design": {
        "headcount": 37,
        "growth_1yr": 0
      },
      "human_resources": {
        "headcount": 91,
        "growth_1yr": -1
      },
      "customer_success": {
        "headcount": 82,
        "growth_1yr": 0
      },
      "entrepreneurship": {
        "headcount": 7,
        "growth_1yr": 0
      },
      "quality_assurance": {
        "headcount": 53,
        "growth_1yr": 0
      },
      "product_management": {
        "headcount": 14,
        "growth_1yr": 0
      },
      "program_management": {
        "headcount": 31,
        "growth_1yr": 0
      },
      "healthcare_services": {
        "headcount": 16,
        "growth_1yr": 23
      },
      "business_development": {
        "headcount": 131,
        "growth_1yr": 0
      },
      "information_technology": {
        "headcount": 131,
        "growth_1yr": 2
      },
      "media_and_communication": {
        "headcount": 49,
        "growth_1yr": 2
      },
      "community_and_social_services": {
        "headcount": 31,
        "growth_1yr": 0
      },
      "military_and_protective_services": {
        "headcount": 11,
        "growth_1yr": 10
      }
    },
    "company_size_category": "large",
    "decision_makers_count": 186,
    "department_growth_1yr": 0,
    "department_pct_of_total": 2.6,
    "department_absolute_change": 0
  }
}

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