Skip to main content
Autobound logo
MasterClassConsistent leadership complaints

Employees report disorganized leadership and a misguided company mission

Read at Glassdoor

Source

GlassdoorDec 7, 2025

What the reviews say

Two recent reviews express strong disapproval of management citing disorganization reorgs and a lack of moral direction.

glassdoor.com/Overview/Working-at-MasterClass-EI_IE1295843.11,22.htmRead the full source

Extracted by Autobound

From the Signal API record
Signal
Consistent leadership complaints

What this signalsEmployee reviews often show internal change before it is announced.

Overall rating
3.1 of 5
CEO approval
49%
Reviews read
2
Review window
Dec 6, 2025 to Dec 7, 2025

More from MasterClass

Company page →

More Glassdoor signals at other companies

The full record

From the Signal API record

Numbers

Culture
3.2 / 5
Management
2.6 / 5
Work-life balance
3.3 / 5
Career growth
2.5 / 5
Recommend to a friend
42%
Reviews
137

Topics and mentions

Roles mentioned

  • Digital Editor

Extraction

Confidence
Medium
Relevance
85%
Sentiment
Negative
Detected
Jan 9, 2026
signal_type
glassdoor-company
signal_subtype
glassdoorConsistentLeadershipComplaints

Use this data

Get every Glassdoor signal for MasterClass and the companies you sell to, in the tools you already use.

  1. Ask Claude about it

    Connect Autobound to Claude, Claude Code or Cursor with MCP. Then ask: “What changed at MasterClass this week?”

    MCP setup guide

  2. Send it to your own tools

    The Signal API returns Glassdoor signals for any list of companies as JSON, for your CRM, warehouse or app.

    Signal API

  3. Try it free

    Sign up and spend your free credits on the companies you sell to.

    Start Free1,000 free credits

The API returns more than this page shows

This page shows a preview. The full glassdoor-company record in the Signal API and MCP can also have these 8 fields. Some fields are empty for some signals.

Company

  • linkedin_urlValue in the API
  • industriesValue in the API
  • employee_count_lowValue in the API
  • employee_count_highValue in the API
  • revenueValue in the API
  • descriptionValue in the API

Signal

  • signal_nameValue in the API
  • associationValue in the API
Start Free1,000 free creditsUse it in Claude via MCP
Show the full JSONThe record on this page and the API request

GET /v1/signals/7858a9e2-c252-4b7f-a8b4-75adf1d9dcbe returns this record as JSON. POST /v1/companies/enrich returns every signal for masterclass.com.

{
  "signal_id": "7858a9e2-c252-4b7f-a8b4-75adf1d9dcbe",
  "signal_type": "glassdoor-company",
  "signal_subtype": "glassdoorConsistentLeadershipComplaints",
  "detected_at": "2026-01-09T10:07:51.454+00:00",
  "company": {
    "name": "MasterClass",
    "domain": "masterclass.com"
  },
  "data": {
    "detail": "Two recent reviews express strong disapproval of management citing disorganization reorgs and a lack of moral direction.",
    "summary": "Employees report disorganized leadership and a misguided company mission",
    "relevance": 0.85,
    "sentiment": "negative",
    "confidence": "medium",
    "job_titles": [
      "Digital Editor"
    ],
    "glassdoor_id": 1295843,
    "glassdoor_url": "https://www.glassdoor.com/Overview/Working-at-MasterClass-EI_IE1295843.11,22.htm",
    "total_reviews": 137,
    "review_date_newest": "2025-12-07T22:40:58.080Z",
    "review_date_oldest": "2025-12-06T08:12:50.553Z",
    "recent_reviews_count": 2,
    "overallCompanyRatings": {
      "ceo_approval": 0.49,
      "culture_rating": 3.2,
      "overall_rating": 3.1,
      "business_outlook": 0.29,
      "management_rating": 2.6,
      "compensation_rating": 3.1,
      "recommend_to_friend": 0.42,
      "work_life_balance_rating": 3.3,
      "career_opportunities_rating": 2.5
    }
  }
}

Long text fields are shortened on this page.

Looking up one signal by its id is free. Enrich costs 2 credits per signal returned; a call with no results is free.