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MollieReliability issues

Small business owner faces 45-day payout delays and held funds with Mollie

Read at g2.com

What happened

A small business owner reports severe issues with Mollie's financial system, including payouts delayed beyond 45 business days and funds being held despite cancellations and refunds. This has resulted in a complete lack of trust in their services.

Source

From the reviews

  • 0.5 of 5
    “I have a lot of problems with Mollie. Their support is ridiculous with extremely noisy background noises, making it hard to handle serious issues. I've had problems with payouts delayed beyond 45 business days, and despite recorded calls giving me dates, my payouts haven't been released.”

    Verified User in Retail, Small-Business (50 or fewer emp.)Jul 6, 2026View

  • 0.5 of 5
    “Additionally, I canceled and refunded a customer's order, but Mollie held the payment and insisted it was paid to me when it wasn't. Honestly, nothing works well, not customer service nor the financial system. The initial setup was also ridiculous.”

    Verified User in Retail, Small-Business (50 or fewer emp.)Jul 6, 2026View

Extracted by Autobound

From the Signal API record
Signal
Reliability issues

What this signalsReview themes often show where customers may look for an alternative.

Star rating
0.5 of 5
Reviewer
Verified User in Retail
Reviewer details
Small-Business (50 or fewer emp.)

More from Mollie

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The full record

From the Signal API record

Details

Reviewer role
Small-Business (50 or fewer emp.) (decision maker)

Extraction

Detected
Jul 14, 2026
signal_type
product-reviews
signal_subtype
ReliabilityIssues

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The API returns more than this page shows

This page shows a preview. The full product-reviews record in the Signal API and MCP can also have these 8 fields. Some fields are empty for some signals.

Company

  • linkedin_urlValue in the API
  • industriesValue in the API
  • employee_count_lowValue in the API
  • employee_count_highValue in the API
  • revenueValue in the API
  • descriptionValue in the API

Signal

  • signal_nameValue in the API
  • associationValue in the API
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Show the full JSONThe record on this page and the API request

GET /v1/signals/b7de524f-ac1b-48cb-b2bd-8b08a1f7f0c7 returns this record as JSON. POST /v1/companies/enrich returns every signal for mollie.com.

{
  "signal_id": "b7de524f-ac1b-48cb-b2bd-8b08a1f7f0c7",
  "signal_type": "product-reviews",
  "signal_subtype": "ReliabilityIssues",
  "detected_at": "2026-07-14T05:35:17.996+00:00",
  "company": {
    "name": "Mollie",
    "domain": "mollie.com"
  },
  "data": {
    "summary": "A small business owner reports severe issues with Mollie's financial system, including payouts delayed beyond 45 business days and funds being held despite cancellations and refunds. This has resulted in a complete lack of trust in their services.",
    "evidence": [
      {
        "quote": "I have a lot of problems with Mollie. Their support is ridiculous with extremely noisy background noises, making it hard to handle serious issues. I've had problems with payouts delayed beyond 45 business days, and despite recorded calls giving me dates, my payouts haven't been released.",
        "review_url": "https://www.g2.com/products/mollie/reviews#review-13066907",
        "review_date": "2026-07-06",
        "star_rating": 0.5,
        "reviewer_name": "Verified User in Retail",
        "reviewer_title": "Small-Business (50 or fewer emp.)"
      },
      {
        "quote": "Additionally, I canceled and refunded a customer's order, but Mollie held the payment and insisted it was paid to me when it wasn't. Honestly, nothing works well, not customer service nor the financial system. The initial setup was also ridiculous.",
        "review_url": "https://www.g2.com/products/mollie/reviews#review-13066907",
        "review_date": "2026-07-06",
        "star_rating": 0.5,
        "reviewer_name": "Verified User in Retail",
        "reviewer_title": "Small-Business (50 or fewer emp.)"
      }
    ],
    "headline": "Small business owner faces 45-day payout delays and held funds with Mollie",
    "relevance": 65,
    "product_name": "Mollie",
    "source_page_url": "https://www.g2.com/products/mollie/reviews/reviews",
    "switching_intent": {
      "urgency": "none",
      "detected": false
    },
    "quantified_impact": {
      "metrics": [
        "45 business days"
      ],
      "has_numbers": true
    },
    "decision_maker_complaint": {
      "title": "Small-Business (50 or fewer emp.)",
      "is_decision_maker": true
    }
  }
}

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