Skip to main content
Okta10-K: Customer churn

Okta acknowledges past customer churn and difficulty in predicting long-term retention.

What happened

The company explicitly states that some customers have chosen not to renew their agreements, and it is difficult to predict long-term retention.

Source

SEC EDGARMar 5, 2026

Annual report (Form 10-K)

Okta 10-K for FY2026

Filing excerpt

Our business depends on our ability to retain existing customers, and our revenues and results of operations could be adversely impacted if they do not renew their subscriptions or purchase additional licenses or subscriptions with us.

sec.gov/Archives/edgar/data/1660134/000166013426000020/okta-20260131.htmRead the full source

Other signals in this filing (10)

Extracted by Autobound

From the Signal API record
Signal
10-K: Customer churn

What this signalsFilings often name leadership changes, deals and spending plans.

Period
FY2026
Fiscal year end
01/31
Filed
Mar 5, 2026

More 10-K signals at other companies

The full record

From the Signal API record

Details

CIK
1660134
Accession number
0001660134-26-000020
Filing year
2026
Why it matters
Customer success tools needed
Signal category
Revenue

Topics and mentions

Technologies

  • cloud
  • SaaS

Extraction

Confidence
High
Relevance
90%
Sentiment
Negative
Detected
Mar 10, 2026
signal_type
sec-10k
signal_subtype
customerChurn

Use this data

Get every 10-K signal for Okta and the companies you sell to, in the tools you already use.

  1. Ask Claude about it

    Connect Autobound to Claude, Claude Code or Cursor with MCP. Then ask: “What changed at Okta this week?”

  2. Send it to your own tools

    The Signal API returns 10-K signals for any list of companies as JSON, for your CRM, warehouse or app.

  3. Try it free

    Sign up and spend your free credits on the companies you sell to.

    Start Free1,000 free credits

The API returns more than this page shows

This page shows a preview. The full sec-10k record in the Signal API and MCP can also have these 8 fields. Some fields are empty for some signals.

Company

  • linkedin_urlValue in the API
  • industriesValue in the API
  • employee_count_lowValue in the API
  • employee_count_highValue in the API
  • revenueValue in the API
  • descriptionValue in the API

Signal

  • signal_nameValue in the API
  • associationValue in the API
Show the full JSONThe record on this page and the API request

GET /v1/signals/109c514e-5911-4838-9fac-499948be5c3e returns this record as JSON. POST /v1/companies/enrich returns every signal for okta.com.

{
  "signal_id": "109c514e-5911-4838-9fac-499948be5c3e",
  "signal_type": "sec-10k",
  "signal_subtype": "customerChurn",
  "detected_at": "2026-03-10T06:43:45.79+00:00",
  "company": {
    "name": "Okta",
    "domain": "okta.com"
  },
  "data": {
    "detail": "The company explicitly states that some customers have chosen not to renew their agreements, and it is difficult to predict long-term retention. This indicates a potential vulnerability and an urgent need for solutions that improve customer satisfaction, product value, and user experience to prevent further churn.",
    "summary": "Okta acknowledges past customer churn and difficulty in predicting long-term retention.",
    "excerpts": "Our business depends on our ability to retain existing customers, and our revenues and results of operations could be adversely impacted if they do not renew their subscriptions or purchase additional licenses or subscriptions with us.",
    "relevance": 0.9,
    "sentiment": "negative",
    "confidence": "high",
    "source_url": "https://www.sec.gov/Archives/edgar/data/1660134/000166013426000020/okta-20260131.htm",
    "filing_date": "2026-03-05",
    "filing_year": 2026,
    "fiscal_year_end": "01/31",
    "sales_relevance": "Customer success tools needed",
    "signal_category": "revenue",
    "technologies_mentioned": [
      "cloud",
      "SaaS"
    ]
  }
}

Long text fields are shortened on this page.

Looking up one signal by its id is free. Enrich costs 2 credits per signal returned; a call with no results is free.