Elevator giant Otis wants to be a defensive play in an volatile market. It has to prove itself first
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In this article Inside a 28-story testing tower erected in the middle of the suburban town of Bristol, Connecticut, Otis engineers run elevator parts through dust chambers, humidity cells and saltwater fog machines. "[Elevators] are supposed to work in the extreme conditions of the world. Whether it's the desert or the Arctic," said Haran Vela, senior vice president of engineering for Otis. "We try to simulate all of those conditions in this facility so that we know that our designs will work in the real environment." Otis is the largest elevator company in the world, operating in 200-plus countries. In 2025, the company generated more than $14 billion in revenue - up roughly 13% since it spun off from United Technologies in 2020. Otis' investment case hinges on the premise of long-term, stable growth, especially in an increasingly volatile market. But the company's stock is down about 15% year-to-date, underperforming both the industrial sector and the broader market. "There's definitely a wave of money that's been following along or chasing … the [artificial intelligence] plays," said Melius Research global machinery analyst Robert Wertheimer. At the same time, Otis' own business has been faltering. "Otis, as a service-led business, had a setback in service," Wertheimer said. "And they're fixing it. It'll get fixed. But that was kind of a stumble at the right time for...
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The company said it is making $50 million in incremental investments to its service business throughout 2026.
