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PTCReliability issues

Mid-Market user reports slow loading times and release process issues with Onshape

Read at g2.com

What happened

Verified User at a Mid-Market electrical/electronic manufacturing company reports that Onshape can be slow to load at busy times, potentially due to a limited number of servers. This impacts the speed of their work, though the specific time loss is not quantified. The user also mentions issues with the release process cluttering the version tree and counterintuitive saving behavior before releases.

Source

From the reviews

  • 5 of 5
    “Onshape can be slow to load at busy times of day. A limited number of servers may contribute to this. Working with imported PCBA files can be challenging. Although there are tools to simplify these, like Fix PCB, it is common to have import issues that are hard to fix and leave the tree red.”

    AnonymousJul 22, 2026View

  • 5 of 5
    “I dislike the release process and its tendency to clutter up the version tree with failures. Rejected releases should not be recorded as anything more than a version. We have also learned the hard way that we have to create a version to save changes in main before doing a release, as changes in main are not guaranteed to transfer. This is counterintuitive.”

    Verified User in Electrical/Electronic Manufacturing, Mid-Market (51-1000 emp.)Jul 22, 2026View

Extracted by Autobound

From the Signal API record
Signal
Reliability issues

What this signalsReview themes often show where customers may look for an alternative.

Star rating
5 of 5
Reviewer
Anonymous

More from PTC

Company page →

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The full record

From the Signal API record

Details

Reviewer role
Mid-Market (51-1000 emp.)

Topics and mentions

Competitors named

  • Altium

Extraction

Detected
Aug 11, 2026
signal_type
product-reviews
signal_subtype
ReliabilityIssues

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The API returns more than this page shows

This page shows a preview. The full product-reviews record in the Signal API and MCP can also have these 8 fields. Some fields are empty for some signals.

Company

  • linkedin_urlValue in the API
  • industriesValue in the API
  • employee_count_lowValue in the API
  • employee_count_highValue in the API
  • revenueValue in the API
  • descriptionValue in the API

Signal

  • signal_nameValue in the API
  • associationValue in the API
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Show the full JSONThe record on this page and the API request

GET /v1/signals/082faaa7-561e-4218-b494-70d290c1f35c returns this record as JSON. POST /v1/companies/enrich returns every signal for ptc.com.

{
  "signal_id": "082faaa7-561e-4218-b494-70d290c1f35c",
  "signal_type": "product-reviews",
  "signal_subtype": "ReliabilityIssues",
  "detected_at": "2026-08-11T12:38:19.01+00:00",
  "company": {
    "name": "PTC",
    "domain": "ptc.com"
  },
  "data": {
    "summary": "Verified User at a Mid-Market electrical/electronic manufacturing company reports that Onshape can be slow to load at busy times, potentially due to a limited number of servers. This impacts the speed of their work, though the specific time loss is not quantified. The user also mentions issues with the release process cluttering the version tree and counterintuitive saving behavior before releases.",
    "evidence": [
      {
        "quote": "Onshape can be slow to load at busy times of day. A limited number of servers may contribute to this. Working with imported PCBA files can be challenging. Although there are tools to simplify these, like Fix PCB, it is common to have import issues that are hard to fix and leave the tree red.",
        "review_url": "https://www.g2.com/products/onshape/reviews#review-13143748",
        "review_date": "2026-07-22",
        "star_rating": 5,
        "reviewer_name": "Anonymous"
      },
      {
        "quote": "I dislike the release process and its tendency to clutter up the version tree with failures. Rejected releases should not be recorded as anything more than a version. We have also learned the hard way that we have to create a version to save changes in main before doing a release, as changes in main are not guaranteed to transfer. This is counterintuitive.",
        "review_url": "https://www.g2.com/products/onshape/reviews#review-13143748",
        "review_date": "2026-07-22",
        "star_rating": 5,
        "reviewer_name": "Verified User in Electrical/Electronic Manufacturing",
        "reviewer_title": "Mid-Market (51-1000 emp.)"
      }
    ],
    "headline": "Mid-Market user reports slow loading times and release process issues with Onshape",
    "relevance": 75,
    "product_name": "Onshape",
    "source_page_url": "https://www.g2.com/products/onshape/reviews/reviews",
    "switching_intent": {
      "urgency": "none",
      "detected": false
    },
    "quantified_impact": {
      "has_numbers": false
    },
    "competitors_mentioned": [
      "Altium"
    ],
    "decision_maker_complaint": {
      "title": "Mid-Market (51-1000 emp.)",
      "is_decision_maker": false
    }
  }
}

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