Salesforce Unveils Koa AI Model With NVIDIA To Power Agentforce – What Investors Need To Know

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  "detected_at": "2026-09-19T22:10:50+00:00",
  "company": {
    "name": "Salesforce",
    "domain": "salesforce.com"
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    "url": "https://stocktwits.com/news-articles/markets/equity/salesforce-unveils-koa-ai-model-with-nvidia-to-power-agentforce-what-investors-need-to-know/cZtnXTSRBcW",
    "event": "Dreamforce",
    "title": "Salesforce Unveils Koa AI Model With NVIDIA To Power Agentforce – What Investors Need To Know - Stocktwits",
    "excerpt": "Advertisement | Remove ads. Salesforce (CRM) and NVIDIA (NVDA) announced Koa on Tuesday as Salesforce’s first CRM reasoning model built specifically for Agentforce. The model is based on NVIDIA’s Nemotron 3 Super and was post-trained by Salesforce using a proprietary synthetic dataset designed around enterprise CRM workflows. Salesforce said the training scenarios represent nearly three decades of CRM knowledge and cover processes, workflows and operational policies across more than 14 industries. Salesforce shares were down 0.17%, while NVIDIA shares were up over 1% at the time of writing on Tuesday morning. Advertisement | Remove ads. Koa is designed to help Agentforce agents handle complex, multi-step workflows and determine which tools to use to complete tasks. Salesforce said the model is focused on CRM actions such as updating opportunities, routing cases, and scheduling follow-ups. Salesforce said Koa matches or exceeds leading model performance on its CRM Benchmark while producing three times fewer errors. The benchmark evaluates CRM-related actions rather than general-purpose AI capabilities. The model is also designed with enterprise data controls in mind. Salesforce said no customer data was used to train Koa. Instead, the company and NVIDIA created synthetic scenarios that represent enterprise workflows, including situations across sales, customer service, and...",
    "summary": "Salesforce announced a deeper partnership with Siemens to deploy Agentforce across complex enterprise workflows.",
    "planning": false,
    "image_url": "https://news.stocktwits-cdn.com/large_Getty_Images_2246580703_jpg_9700e1e7e8.webp",
    "confidence": 1,
    "published_at": "2026-09-19T22:10:50Z",
    "article_sentence": "Salesforce also announced a deeper partnership with Siemens at Dreamforce, showing how Agentforce is being deployed across complex enterprise workflows.",
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