German software giant SAP trying to embrace AI without layoffs
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It brainstorms with his colleagues, researches competitors, and writes and tests code. But Primerano still has a job, at the German software giant SAP. It includes fewer routine tasks and more of what feels like managing and mentoring AI agents, or bots that can be programmed to act like personal assistants and, increasingly, human employees. "It's freeing me up to do more of this creative work," Primerano said recently. That is what executives of SAP, the largest software company in Europe by market value, say they want. SAP, long seen as a stoic provider of back-office products, says it is taking a lean-in approach to the technology that poses an existential threat to its coders and its business model. Its leaders concede that AI is eliminating the need for humans to do many of the tasks its software engineers did until very recently. In a round of restructuring two years ago, SAP cut nearly 10,000 jobs, some as a result of AI, the company said. SAP would not break down exactly how many were related to AI or say what sort of jobs were eliminated. To try to avoid eliminating more positions, it says it has encouraged workers to invent new, more valuable jobs, aided by the rapidly improving technology available to them. Company officials say that even with the previous restructuring, they have added more than 3,500 jobs on net since 2023, including new job titles like...
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