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Sherwin-WilliamsCustomer feedback

A user reports opening an instantly approved Sherwin-Williams online commercial account with a typo, with community members noting that correcting account details requires submitting a physical...

What happened

A user reports opening an instantly approved Sherwin-Williams online commercial account with a typo, with community members noting that correcting account details requires submitting a physical paper credit application.

Source

RedditAug 30, 2026By u/plasticbeachess

r/sherwinwilliams

Change name on commercial account

upvotes
1
comments
12

Post

Highlighted: the lines this signal was extracted from

Opened an account that got insta -approved but there’s a single letter type I made when putting it in the online application How do I fix this?

Also quoted as evidence

  • [comment u/stephiloo] Have them sign a physical credit application with the correct spelling and send to credit with the account #. Do it on paper - if you do it digitally, it’ll just auto-approve again.

reddit.com/r/sherwinwilliams/comments/1w2u9bz/change_name_on_commerci...Read the full source

Comments on the post

4 of 12 comments
  • “Call credit tomorrow.”

    u/Double-Mouse-4073 points · Aug 30, 2026View

  • “You fill out the paperwork yo uDO for credit (paper application) and put name change only on it. And send it in.”

    u/Dependent_Speech31642 points · Aug 30, 2026View

  • “Have them sign a physical credit application with the correct spelling and send to credit with the account #. Do it on paper - if you do it digitally, it’ll just auto-approve again. You will need date, legal name of business, dated signature, and account # to complete the change. Some Credit Processors might also want the billing address on there - so doesn’t hurt to include it.”

    u/stephiloo1 points · Aug 30, 2026View

  • “Have to submit a new application”

    u/Turbulent_Echidna763-2 points · Aug 30, 2026View

Extracted by Autobound

From the Signal API record
Signal
Customer feedback

What this signalsUser posts often show product pain before it reaches reviews or churn.

Subreddit
r/sherwinwilliams
Event date
Aug 2026

The full record

From the Signal API record

Numbers

Mentions
1

Details

Timing
Ongoing state
Category
Usability
Virality
Low
Post kind
Text
Prominence
Core
Company's role
Vendor

Topics and mentions

Topics

  • account management
  • credit application
  • usability

Products named

  • commercial account

Extraction

Sentiment
Neutral
Detected
Aug 30, 2026
signal_type
reddit-company
signal_subtype
customerFeedback

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The API returns more than this page shows

This page shows a preview. The full reddit-company record in the Signal API and MCP can also have these 8 fields. Some fields are empty for some signals.

Company

  • linkedin_urlValue in the API
  • industriesValue in the API
  • employee_count_lowValue in the API
  • employee_count_highValue in the API
  • revenueValue in the API
  • descriptionValue in the API

Signal

  • signal_nameValue in the API
  • associationValue in the API
Show the full JSONThe record on this page and the API request

GET /v1/signals/339e29bf-28f0-5507-aeab-be9fafdaf2b8 returns this record as JSON. POST /v1/companies/enrich returns every signal for sherwin-williams.com.

{
  "signal_id": "339e29bf-28f0-5507-aeab-be9fafdaf2b8",
  "signal_type": "reddit-company",
  "signal_subtype": "customerFeedback",
  "detected_at": "2026-08-30T21:39:10+00:00",
  "company": {
    "name": "Sherwin-Williams",
    "domain": "sherwin-williams.com"
  },
  "data": {
    "nsfw": false,
    "stage": "none",
    "awards": 0,
    "timing": "ongoing_state",
    "topics": [
      "account management",
      "credit application",
      "usability"
    ],
    "post_id": "1w2u9bz",
    "summary": "A user reports opening an instantly approved Sherwin-Williams online commercial account with a typo, with community members noting that correcting account details requires submitting a physical paper credit application.",
    "category": "usability",
    "comments": [
      {
        "url": "https://www.reddit.com/r/sherwinwilliams/comments/1w2u9bz/comment/p6vdha5/",
        "depth": 0,
        "score": 3,
        "author": "Double-Mouse-407",
        "excerpt": "Call credit tomorrow.",
        "posted_at": "2026-08-30T21:45:05.000Z",
        "author_url": "https://www.reddit.com/user/Double-Mouse-407/"
      },
      {
        "url": "https://www.reddit.com/r/sherwinwilliams/comments/1w2u9bz/comment/p6vfnly/",
        "depth": 0,
        "score": 2,
        "author": "Dependent_Speech3164",
        "excerpt": "You fill out the paperwork yo uDO for credit (paper application) and put name change only on it. And send it in.",
        "posted_at": "2026-08-30T21:56:23.000Z",
        "author_url": "https://www.reddit.com/user/Dependent_Speech3164/"
      },
      {
        "url": "https://www.reddit.com/r/sherwinwilliams/comments/1w2u9bz/comment/p6vo4q4/",
        "depth": 0,
        "score": 1,
        "author": "stephiloo",
        "excerpt": "Have them sign a physical credit application with the correct spelling and send to credit with the account #. Do it on paper - if you do it digitally, it’ll just auto-approve again. You will need date, legal name of business, dated signature, and account # to complete the change. Some Credit Processors might also want the billing address on there - so doesn’t hurt to include it.",
        "posted_at": "2026-08-30T22:42:04.000Z",
        "author_url": "https://www.reddit.com/user/stephiloo/"
      },
      {
        "url": "https://www.reddit.com/r/sherwinwilliams/comments/1w2u9bz/comment/p6vclmb/",
        "depth": 0,
        "score": -2,
        "author": "Turbulent_Echidna763",
        "excerpt": "Have to submit a new application",
        "posted_at": "2026-08-30T21:40:26.000Z",
        "author_url": "https://www.reddit.com/user/Turbulent_Echidna763/"
      }
    ],
    "evidence": [
      "[post] Opened an account that got insta -approved but there’s a single letter type I made when putting it in the online application",
      "[comment u/stephiloo] Have them sign a physical credit application with the correct spelling and send to credit with the account #. Do it on paper - if you do it digitally, it’ll just auto-approve again."
    ],
    "virality": "low",
    "post_date": "2026-08-30T21:39:10.000Z",
    "post_kind": "text",
    "post_text": "Opened an account that got insta -approved but there’s a single letter type I made when putting it in the online application\n\nHow do I fix this?",
    "sentiment": "neutral",
    "subreddit": "sherwinwilliams",
    "event_date": "2026-08",
    "post_title": "Change name on commercial account",
    "prominence": "core",
    "source_url": "https://www.reddit.com/r/sherwinwilliams/comments/1w2u9bz/change_name_on_commercial_account/",
    "entity_role": "vendor",
    "post_author": "plasticbeachess",
    "upvote_ratio": 0.6,
    "mention_count": 1,
    "mention_surge": false,
    "subreddit_url": "https://www.reddit.com/r/sherwinwilliams/",
    "total_upvotes": 1,
    "comments_total": 12,
    "total_comments": 12,
    "post_author_url": "https://www.reddit.com/user/plasticbeachess/",
    "signal_category": "feedback",
    "comments_included": 4,
    "products_mentioned": [
      "commercial account"
    ]
  }
}

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