Sierra achieves AIUC-1 certification
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I'm excited to share that Sierra is now AIUC-1 certified , following an independent audit by Schellman and extensive testing by the Artificial Intelligence Underwriting Company (AIUC). AIUC-1 is a new standard designed specifically for AI agents, that tests how agents actually behave - including what happens when someone tries to manipulate them, access protected information, or push beyond what they're authorized to do. This matters because agents built on Sierra do more than answer questions: they coordinate patient care, troubleshoot technical issues, resolve insurance claims, and even refinance mortgages. Some of the most highly regulated companies - over 40% of the Fortune 50, one in three of the leading banks, and five out of 10 of the largest healthcare companies in the world - work with Sierra because we deliver measurable results. And they can trust our platform to act safely and reliably under pressure. As part of the certification, AIUC tested Sierra chat and voice agents across everyday interactions and adversarial scenarios. The testing included attempts to manipulate agents or expose protected information, plus a range of real-world voice conditions. Separately, Schellman reviewed Sierra's technical, legal, operational, and governance controls and found that Sierra met all applicable AIUC-1 requirements. These technical evaluations recur at least quarterly...
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