Truist delivers 2 billion AI-powered proactive insights helping clients move forward with confidence
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Milestone reflects data-driven innovation at Truist and their growing personalization engine, delivering proactive insights and advice that help clients better understand, manage and act on their financial lives. CHARLOTTE, N.C., Sept. 3, 2026 /PRNewswire/ -- Truist Financial Corporation (NYSE: TFC ) today announced that clients have received more than 2 billion proactive financial insights and advice through Truist Insights since 2023 - helping them make more confident financial decisions every day. Available in online and mobile banking for consumer, small business and wealth clients, Truist Insights uses data, analytics and AI-powered personalization to turn financial activity into timely observations. The experience helps clients monitor cash flow, understand income and expenses, recognize subscription changes, identify potential duplicate transactions and stay aware of balance-related changes - all in a simple way. "Reaching 2 billion insights represents 2 billion moments of proactive care, opportunities to deliver knowledge and support in ways that are personal, timely and useful," said Truist Chief Consumer and Small Business Banking Officer Dontá Wilson. "By combining AI-driven, proactive insights with the expertise of our teammates, we're creating experiences that are digitally empowered and deeply relational, helping create success with our clients." Truist brings...
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