Food Delivery to the Gate? United Tests New Time-Saving Customer Benefit at Newark Liberty International Airport
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Customers can now order food, drinks and other travel essentials in advance through the United app and have their items waiting for them at the gate Available on select flights departing from or connecting through up to nine designated gates in Terminal C NEWARK, N.J., Sept. 2, 2026 /PRNewswire/ -- United has launched a new, time-saving benefit for customers: the ability to order food, drinks and other travel essentials in advance through the United app and have their order waiting at the gate. The airline is testing the new service on select flights departing from or connecting through up to nine designated gates in Terminal C at Newark Liberty International Airport. Customers receive a pre-departure push notification via the United app or email that lets them pick from a selection of sandwiches, salads, drinks, kids meals, chips, candy and more, as well as travel essentials like select over-the-counter medicine, travel pillows and charging cords. Items are available on a designated pickup shelf to enjoy at the gate or to bring onboard. "We focus on where the travel experience can be simpler for customers and innovating to remove friction along the way. The time right before boarding is one of those moments when customers want quick, easy access to food without added complexity," said David Kinzelman, United's Chief Customer Officer. "Newark is a high-volume connecting hub...
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