UPS signs exclusive deal with TikTok Shop for label-free returns
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UPS has signed an exclusive agreement with TikTok Shop for providing no-box, no-label return services. This initiative aims to enhance reverse logistics for TikTok Shop sellers and reduce return costs. Happy Returns will assist in processing returns at various retail locations like Ulta Beauty and Staples. The collaboration seeks to improve inventory turnaround and minimize return fraud through AI tools.