WhatsApp Adds Bill Payments in India in WeChat-Style Push
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WhatsApp has taken another major step toward becoming the WeChat of India. Users in the country can now pay their bills directly within the app. This integrates yet another utility function into Meta's most-used messaging platform. Consequently, it deepens WhatsApp's growing role in everyday Indian life. "Today we are announcing Bill payments in India," the company stated, "making it easier for people to find, manage, and pay their everyday household and utility bills – all within the app. Powered by the Bharat Connect (BBPS) network, the feature gives people access to 22,722 billers across 30 categories, including electricity, gas, water, FASTag, insurance, credit card and loan repayments." The feature draws on a major national payments network. WhatsApp explained that bill payments are powered by the Bharat Connect (BBPS) network. As a result, the feature gives users access to a staggering 22,722 billers. These billers span 30 different categories across the country. The available categories cover a wide range of essentials. Users can pay for electricity, gas, and water bills easily. Additionally, the feature handles FASTag, insurance, and credit card payments. It even supports loan repayments directly within the chat interface. Meta said users can also access bill summaries and account overviews. This builds significantly on WhatsApp's existing Indian capabilities. Users...
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