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A lab is experiencing a persistent drop in signal on their Agilent 6135B mass spectrometer over several months, which they have been unable to resolve through basic cleaning and tuning.

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Post: "Agilent 6135B Low Signal"

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RedditSep 22, 2026By u/Plastic-Oil7598

r/massspectrometry

Agilent 6135B Low Signal

upvotes
3
comments
5

Post

Highlighted: the lines this signal was extracted from

Hi Everyone,Sorry if this is too broad of a question but im pretty out of depth here. Our lab has an agilent 6135B with a 1260 infinity II LC for general purpose reaction scouting and occasional oligo analysis. Its been working great but its MS signal has been dropping over the past few months and I am unsure of next steps. I have already cleaned the source which helps and tuned it but it took multiple times for the autotune to run successfully (calibrant direct injected with syringe pump) The instrument was bought used and was under a service contract with a third party but my PI didn't want to renew and now I am the one taking care of it and am pretty sure that whatever is going on is out of my depth. Obviously not an ideal situation but im working with what I got here. Two questions: Are there any obvious diagnostic steps that I am missing to try and improve the signal on my own? Does anyone know a good MS service in boston/if we were to turn to agilent and get this thing back under their wing would there be a recertification fee we would have to eat. Thanks for your help!

reddit.com/r/massspectrometry/comments/1wnfmqe/agilent_6135b_low_signalRead the full source

Comments on the post

  • “You're fighting multiple factors that need addressing independently and systematically * How often do you tune your system? Over time, certain components degrade (EM horn) or accumulate stuff, they need to be readjusted to essentially set it back to zero. For example, the detector surface ages over time, so an EM voltage of 1200V that produced 1e5 counts before may produce 1e4 after 1 month. The”

    u/pb03162 points · Sep 22, 2026View

  • “When was the last time it had a PM? It could be something as simple as a nebulizer rebuild or it could be getting really gunked up inside. If you don’t perform routine maintenance the rough pump will eventually crap out as well, so would be worth doing that!”

    u/viomoo2 points · Sep 22, 2026View

  • “I would deffo clean the dielectric capillary. That’s the bit just after the source. That’s a pretty simple instrument and if it’s massive dirty cleaning the cap should bring some sensitivity back. Also check for charging to indicate dirty optics”

    u/No_Document_8531 points · Sep 22, 2026View

  • “If it is only tuning with infusion from a syringe pump and not from the pressurzied calibrant bottle then your ion throughput is poor (probably due to direty optics) and you are infusing calibrant at a higher flow rate to get enough abundance for the tune algorithm to run. Since Chemstation (annoyingly) overwrites tune files, it is a good idea to save the tune reports so you can monitor the syst”

    u/esjro1 points · Sep 23, 2026View

  • “👋🏻 Agilent FSE here… no recert fee, send me a list of serials for the system and I’ll pitch a lead to get the sales guys after you :)”

    u/TwoPuttTownie1 points · Sep 22, 2026View

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From the Signal API record
Signal
Customer feedback

What this signalsUser posts often show product pain before it reaches reviews or churn.

Subreddit
r/massspectrometry

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Numbers

Mentions
1

Details

Timing
Ongoing state
Category
Reliability
Virality
Low
Post kind
Text
Prominence
Core
Company's role
Vendor

Topics and mentions

Topics

  • mass spectrometry
  • lab equipment
  • maintenance
  • reliability
  • support

Products named

  • 6135B
  • 1260 Infinity II LC

Extraction

Sentiment
Negative
Detected
Sep 22, 2026
signal_type
reddit-company
signal_subtype
customerFeedback

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        "author": "pb0316",
        "excerpt": "You're fighting multiple factors that need addressing independently and systematically\n\n * How often do you tune your system? Over time, certain components degrade (EM horn) or accumulate stuff, they need to be readjusted to essentially set it back to zero. For example, the detector surface ages over time, so an EM voltage of 1200V that produced 1e5 counts before may produce 1e4 after 1 month. The",
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        "excerpt": "When was the last time it had a PM? It could be something as simple as a nebulizer rebuild or it could be getting really gunked up inside.\n\n If you don’t perform routine maintenance the rough pump will eventually crap out as well, so would be worth doing that!",
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        "excerpt": "I would deffo clean the dielectric capillary. That’s the bit just after the source. That’s a pretty simple instrument and if it’s massive dirty cleaning the cap should bring some sensitivity back. Also check for charging to indicate dirty optics",
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        "excerpt": "If it is only tuning with infusion from a syringe pump and not from the pressurzied calibrant bottle then your ion throughput is poor (probably due to direty optics) and you are infusing calibrant at a higher flow rate to get enough abundance for the tune algorithm to run.\n\n Since Chemstation (annoyingly) overwrites tune files, it is a good idea to save the tune reports so you can monitor the syst",
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