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AmazonAccount restriction

An Amazon FBA seller with a five-year-old account received a Section 3 notice threatening deactivation within six days unless they complete a virtual identity verification interview, but no...

What happened

An Amazon FBA seller with a five-year-old account received a Section 3 notice threatening deactivation within six days unless they complete a virtual identity verification interview, but no interview slots are available on the scheduling page.

Source

Post

Highlighted: the lines this signal was extracted from

I got the email everyone dreads this week: my selling account will be deactivated under Section 3 unless I complete a virtual identity verification interview. Six days from the notice. The problem is not the interview, it is that there are no interview slots. I have checked the scheduling page morning and night for four days and it shows nothing available, which means I can do everything right and still lose the account on a timer. For context, this is a five year old account, no policy issues, and the trigger seems to be a document refresh. The verification page asked for proof of address and business documents, and everything I have on hand is older than the 180 day window they want, so I had to go pull new ones. That is fine. What is not fine is that the deadline runs whether or not the calendar opens up. What I have tried so far: support chat (told to book online), a case log asking for an extension, and rescanning the documents as full page PDFs instead of photos so nothing is cropped. The interview itself sounds routine if I can ever get one, basically matching me to the entity and explaining what I sell and where the inventory comes from. I am not worried about the questions, I am worried about the queue. So before I spend the week refreshing a page, I want to know what actually moved the needle for other people. Did anyone get a slot by calling support during...

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Comments on the post

3 of 9 comments
  • “This sounds like an Amazon verification scheduling issue rather than something you can solve by simply refreshing the page. I’d keep the case open and document every attempt to book the interview. Ask Seller Support specifically to escalate the case to the Account Verification team and extend the deactivation deadline while you’re waiting for an available appointment. Also keep the documents r”

    u/rsc94222 points · Sep 26, 2026View

  • “The mods have gathered a list of tutorials to help you out: Product Research Guide Manufacturing Guide Product Launch Case Study Wholesale Guide Best Amazon Tools 2026 1. Helium 10 2. SellerAMP 3. OA Source 4. SellerBeam (free)”

    u/WearyyyBoooyyy1 points · Sep 26, 2026View

  • “This Section 3 video verification loop trips up a lot of sellers because it's two separate issues bundled together: a technical scheduling bottleneck, and the actual interview prep. Here is the exact playbook to keep your account safe from the automated countdown: Protect your account from the 6-day auto-deactivation timer: Do NOT just sit and refresh the page. The deactivation trigger is an aut”

    u/Brave-Butterfly42510 points · Sep 26, 2026View

Extracted by Autobound

From the Signal API record
Signal
Account restriction

What this signalsUser posts often show product pain before it reaches reviews or churn.

Subreddit
r/AmazonFBA
Stage
Confirmed
Event date
Sep 2026

The full record

From the Signal API record

Numbers

Mentions
71

Details

Timing
In progress
Category
Suspension
Virality
Medium
Post kind
Text
Prominence
Core
Company's role
Subject
Signal category
Event

Topics and mentions

Topics

  • account verification
  • seller support
  • platform policy
  • deactivation
  • fba

Products named

  • Amazon FBA

Extraction

Sentiment
Negative
Detected
Sep 26, 2026
signal_type
reddit-company
signal_subtype
accountRestriction

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The API returns more than this page shows

This page shows a preview. The full reddit-company record in the Signal API and MCP can also have these 8 fields. Some fields are empty for some signals.

Company

  • linkedin_urlValue in the API
  • industriesValue in the API
  • employee_count_lowValue in the API
  • employee_count_highValue in the API
  • revenueValue in the API
  • descriptionValue in the API

Signal

  • signal_nameValue in the API
  • associationValue in the API
Show the full JSONThe record on this page and the API request

GET /v1/signals/438e3f74-12b3-541a-a354-aaf3d1997e63 returns this record as JSON. POST /v1/companies/enrich returns every signal for amazon.com.

{
  "signal_id": "438e3f74-12b3-541a-a354-aaf3d1997e63",
  "signal_type": "reddit-company",
  "signal_subtype": "accountRestriction",
  "detected_at": "2026-09-26T06:26:45+00:00",
  "company": {
    "name": "Amazon",
    "domain": "amazon.com"
  },
  "data": {
    "nsfw": false,
    "stage": "confirmed",
    "awards": 0,
    "timing": "in_progress",
    "topics": [
      "account verification",
      "seller support",
      "platform policy",
      "deactivation",
      "fba"
    ],
    "post_id": "1wqja6l",
    "summary": "An Amazon FBA seller with a five-year-old account received a Section 3 notice threatening deactivation within six days unless they complete a virtual identity verification interview, but no interview slots are available on the scheduling page.",
    "category": "suspension",
    "comments": [
      {
        "url": "https://www.reddit.com/r/AmazonFBA/comments/1wqja6l/comment/pc4h44k/",
        "depth": 0,
        "score": 2,
        "author": "rsc9422",
        "excerpt": "This sounds like an Amazon verification scheduling issue rather than something you can solve by simply refreshing the page.\n\n I’d keep the case open and document every attempt to book the interview. Ask Seller Support specifically to escalate the case to the Account Verification team and extend the deactivation deadline while you’re waiting for an available appointment.\n\n Also keep the documents r",
        "posted_at": "2026-09-26T06:34:32.000Z",
        "author_url": "https://www.reddit.com/user/rsc9422/"
      },
      {
        "url": "https://www.reddit.com/r/AmazonFBA/comments/1wqja6l/comment/pc4gd2y/",
        "depth": 0,
        "score": 1,
        "author": "WearyyyBoooyyy",
        "excerpt": "The mods have gathered a list of tutorials to help you out:\n\n Product Research Guide\n\n Manufacturing Guide\n\n Product Launch Case Study\n\n Wholesale Guide\n\n Best Amazon Tools 2026\n\n 1. Helium 10\n\n 2. SellerAMP\n\n 3. OA Source\n\n 4. SellerBeam (free)",
        "posted_at": "2026-09-26T06:28:36.000Z",
        "author_url": "https://www.reddit.com/user/WearyyyBoooyyy/"
      },
      {
        "url": "https://www.reddit.com/r/AmazonFBA/comments/1wqja6l/comment/pc622iq/",
        "depth": 0,
        "score": 0,
        "author": "Brave-Butterfly4251",
        "excerpt": "This Section 3 video verification loop trips up a lot of sellers because it's two separate issues bundled together: a technical scheduling bottleneck, and the actual interview prep. Here is the exact playbook to keep your account safe from the automated countdown:\n\n Protect your account from the 6-day auto-deactivation timer: Do NOT just sit and refresh the page. The deactivation trigger is an aut",
        "posted_at": "2026-09-26T13:30:19.000Z",
        "author_url": "https://www.reddit.com/user/Brave-Butterfly4251/"
      }
    ],
    "evidence": [
      "[post] I got the email everyone dreads this week: my selling account will be deactivated under Section 3 unless I complete a virtual identity verification interview.",
      "[post] The problem is not the interview, it is that there are no interview slots. I have checked the scheduling page morning and night for four days and it shows nothing available, which means I can do everything right and still lose the account on a timer."
    ],
    "virality": "medium",
    "post_date": "2026-09-26T06:26:45.000Z",
    "post_kind": "text",
    "post_text": "I got the email everyone dreads this week: my selling account will be deactivated under Section 3 unless I complete a virtual identity verification interview. Six days from the notice. The problem is not the interview, it is that there are no interview slots. I have checked the scheduling page morning and night for four days and it shows nothing available, which means I can do everything right and still lose the account on a timer.\n\nFor context, this is a five year old account, no policy issues, and the trigger seems to be a document refresh. The verification page asked for proof of address and business documents, and everything I have on hand is older than the 180 day window they want, so I had to go pull new ones. That is fine. What is not fine is that the deadline runs whether or not the calendar opens up.\n\nWhat I have tried so far: support chat (told to book online), a case log asking for an extension, and rescanning the documents as full page PDFs instead of photos so nothing is cropped. The interview itself sounds routine if I can ever get one, basically matching me to the entity and explaining what I sell and where the inventory comes from. I am not worried about the questions, I am worried about the queue.\n\nSo before I spend the week refreshing a page, I want to know what actually moved the needle for other people. Did anyone get a slot by calling support during...",
    "sentiment": "negative",
    "subreddit": "AmazonFBA",
    "event_date": "2026-09",
    "post_title": "Anyone else hit the Section 3 deactivation warning and then found zero virtual ID interview slots?",
    "prominence": "core",
    "source_url": "https://www.reddit.com/r/AmazonFBA/comments/1wqja6l/anyone_else_hit_the_section_3_deactivation/",
    "entity_role": "subject",
    "post_author": "ylishi",
    "upvote_ratio": 1,
    "mention_count": 71,
    "mention_surge": true,
    "subreddit_url": "https://www.reddit.com/r/AmazonFBA/",
    "total_upvotes": 8,
    "comments_total": 9,
    "total_comments": 9,
    "event_date_text": "this week",
    "post_author_url": "https://www.reddit.com/user/ylishi/",
    "signal_category": "event",
    "comments_included": 3,
    "products_mentioned": [
      "Amazon FBA"
    ]
  }
}

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