Skip to main content
AmetekCustomer feedback

A technician repairing Ametek's Crystal IS33 pressure calibrators is seeking a secondary, non-public software program required for advanced repairs like sensor calibration and board serial number...

What happened

A technician repairing Ametek's Crystal IS33 pressure calibrators is seeking a secondary, non-public software program required for advanced repairs like sensor calibration and board serial number changes.

Source

RedditSep 9, 2026By u/Deger27

r/instrumentation

Crystal IS33 program question

upvotes
2
comments
7

Post

Highlighted: the lines this signal was extracted from

I’ve been doing minor repairs on crystal IS33s for a couple years now and would like to upgrade to some major repairs. The problem I’m having is that there are two programs to work on Crystal IS33s, ConfigM30 and a secondary program. I’m searching for the secondary program that allows you to calibrate new sensors and change the SN# on the board. Ametek isn’t posting that program to the public.

reddit.com/r/instrumentation/comments/1wbhoxz/crystal_is33_program_qu...Read the full source

Comments on the post

2 of 7 comments
  • “Have you asked Ametek? I'm sure they are a little hesitant to give this out.”

    u/DropOk75252 points · Sep 9, 2026View

  • “Does anyone know where you could get the old cord to connect to the transmation / transcat is92 ? I reached out to ametek and they are discontinued. I would love to add some different units and resolutions to our older gauges. I didn’t even know there was another software to swap sensor modules”

    u/RedSquirrel3461 points · Sep 9, 2026View

Extracted by Autobound

From the Signal API record
Signal
Customer feedback

What this signalsUser posts often show product pain before it reaches reviews or churn.

Subreddit
r/instrumentation

The full record

From the Signal API record

Numbers

Mentions
1

Details

Timing
Ongoing state
Category
Support
Virality
Low
Post kind
Text
Prominence
Core
Company's role
Vendor

Topics and mentions

Topics

  • instrumentation
  • software access
  • calibration
  • repair
  • support

Products named

  • Crystal IS33
  • ConfigM30

Extraction

Sentiment
Negative
Detected
Sep 9, 2026
signal_type
reddit-company
signal_subtype
customerFeedback

Use this data

Get every Reddit signal for Ametek and the companies you sell to, in the tools you already use.

  1. Ask Claude about it

    Connect Autobound to Claude, Claude Code or Cursor with MCP. Then ask: “What changed at Ametek this week?”

  2. Send it to your own tools

    The Signal API returns Reddit signals for any list of companies as JSON, for your CRM, warehouse or app.

  3. Try it free

    Sign up and spend your free credits on the companies you sell to.

    Start Free1,000 free credits

The API returns more than this page shows

This page shows a preview. The full reddit-company record in the Signal API and MCP can also have these 8 fields. Some fields are empty for some signals.

Company

  • linkedin_urlValue in the API
  • industriesValue in the API
  • employee_count_lowValue in the API
  • employee_count_highValue in the API
  • revenueValue in the API
  • descriptionValue in the API

Signal

  • signal_nameValue in the API
  • associationValue in the API
Show the full JSONThe record on this page and the API request

GET /v1/signals/27a1d738-6204-5124-a0c9-01a48967d2f1 returns this record as JSON. POST /v1/companies/enrich returns every signal for ametek.com.

{
  "signal_id": "27a1d738-6204-5124-a0c9-01a48967d2f1",
  "signal_type": "reddit-company",
  "signal_subtype": "customerFeedback",
  "detected_at": "2026-09-09T10:24:15+00:00",
  "company": {
    "name": "Ametek",
    "domain": "ametek.com"
  },
  "data": {
    "nsfw": false,
    "stage": "none",
    "awards": 0,
    "timing": "ongoing_state",
    "topics": [
      "instrumentation",
      "repair",
      "software access",
      "support",
      "calibration"
    ],
    "post_id": "1wbhoxz",
    "summary": "A technician repairing Ametek's Crystal IS33 pressure calibrators is seeking a secondary, non-public software program required for advanced repairs like sensor calibration and board serial number changes.",
    "category": "support",
    "comments": [
      {
        "url": "https://www.reddit.com/r/instrumentation/comments/1wbhoxz/comment/p8q0kn2/",
        "depth": 0,
        "score": 2,
        "author": "DropOk7525",
        "excerpt": "Have you asked Ametek? I'm sure they are a little hesitant to give this out.",
        "posted_at": "2026-09-09T10:56:17.000Z",
        "author_url": "https://www.reddit.com/user/DropOk7525/"
      },
      {
        "url": "https://www.reddit.com/r/instrumentation/comments/1wbhoxz/comment/p8sxc0f/",
        "depth": 0,
        "score": 1,
        "author": "RedSquirrel346",
        "excerpt": "Does anyone know where you could get the old cord to connect to the transmation / transcat is92 ? I reached out to ametek and they are discontinued. I would love to add some different units and resolutions to our older gauges.\n\n I didn’t even know there was another software to swap sensor modules",
        "posted_at": "2026-09-09T19:06:59.000Z",
        "author_url": "https://www.reddit.com/user/RedSquirrel346/"
      }
    ],
    "evidence": [
      "[post] I’ve been doing minor repairs on crystal IS33s for a couple years now and would like to upgrade to some major repairs.",
      "[post] I’m searching for the secondary program that allows you to calibrate new sensors and change the SN# on the board. Ametek isn’t posting that program to the public."
    ],
    "virality": "low",
    "post_date": "2026-09-09T10:24:15.000Z",
    "post_kind": "text",
    "post_text": "I’ve been doing minor repairs on crystal IS33s for a couple years now and would like to upgrade to some major repairs. The problem I’m having is that there are two programs to work on Crystal IS33s, ConfigM30 and a secondary program. I’m searching for the secondary program that allows you to calibrate new sensors and change the SN# on the board. Ametek isn’t posting that program to the public.",
    "sentiment": "negative",
    "subreddit": "instrumentation",
    "post_title": "Crystal IS33 program question",
    "prominence": "core",
    "source_url": "https://www.reddit.com/r/instrumentation/comments/1wbhoxz/crystal_is33_program_question/",
    "entity_role": "vendor",
    "post_author": "Deger27",
    "upvote_ratio": 1,
    "mention_count": 1,
    "mention_surge": false,
    "subreddit_url": "https://www.reddit.com/r/instrumentation/",
    "total_upvotes": 2,
    "comments_total": 7,
    "total_comments": 7,
    "post_author_url": "https://www.reddit.com/user/Deger27/",
    "signal_category": "feedback",
    "comments_included": 2,
    "products_mentioned": [
      "Crystal IS33",
      "ConfigM30"
    ]
  }
}

Long text fields are shortened on this page.

Looking up one signal by its id is free. Enrich costs 2 credits per signal returned; a call with no results is free.