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An MSP sent over the new Blackpoint Reseller Agreement. (Thank you Joe) In this video I go through some of the more questionable provisions that exist in the reseller agreement. (Please don't agree to carry unlimited liability) One in particular, seems to be functionally impossible to implement without: Immediately being in breach of contract with blackpoint; and Raising serious questions from any client that would run your MSA through AI. Each provision is followed up by questions that I would be asking my attorney to consider or negotiate before signing. WTF is Blackpoint Cyber Thinking? If you aren't already, I would highly recommend that you have your attorney start looking over these agreements before signing. As the economy tightens and liability increases, I would imagine that other vendors could start trying to implement similar provisions that could be detrimental to your MSP. Hope that helps. Edit: Are these types of terms common in your vendor agreements? If so, please tell me that you negotiate all these terms. Edit 2: Below you'll see a comment from u/blackpoint-DanH. He's the general counsel of Blackpoint. This evening he reached out to me directly and we had a discussion over the phone. Foremost, I'd like to say that he's a good guy and I sincerely appreciate him reaching out. We discussed the contents of the post and other interesting topics. FWIW...
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[comment u/SaasNoobIQ0] Granted if we are talking solely on the IR side that would be Arctic Wolf as a top contender but their $$$ is just so high for the bulk of the clients we support.