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An insurance agency reports that AT&T's network is flagging their brand new, legitimately used phone numbers as "Spam Risk" after only about three calls, despite valid A-level STIR/SHAKEN attestation.

What happened

Post: "Fresh DIDs tagged "Spam Risk" within ~3 calls despite verified A-attestation - is originating CLEC reputation the real driver?"

Source

Post

Highlighted: the lines this signal was extracted from

Licensed insurance agency running consent-based outbound. Trying to understand a tagging problem that per-number behavior doesn't explain. Setup: We buy pools of local DIDs through a wholesale provider that handles STIR/SHAKEN signing. Each rep gets a pool and we rotate. Per-number volume is roughly 30 dials/day, about 150/week. The provider says these DIDs sat unused in storage 12+ months before assignment. Problem: Brand new numbers show "Spam Risk" on AT&T within about three dials. Three calls cannot build a reputation on their own, so something upstream of per-number history is driving it. What I've ruled out using SIP traces: Signature is valid and the signed orig.tn matches the caller ID actually presented. Attestation A. No internal routing identifiers of ours leak into the outbound INVITE. Verified by full-message search. So this isn't a signature/caller-ID mismatch and it isn't attestation level. What I found in the LERG: I resolved every thousand-block in our pool to its carrier. 71% trace back to a single wholesale CLEC, spread across ~28 state-level entities. The two numbers that flagged together in my test sit in the same thousand-block. Worth noting for anyone doing this analysis: different thousand-blocks inside the same NPA-NXX belong to different carriers. One prefix in our pool splits across four separate carriers by block. Prefix-level lookups gave...

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Comments on the post

5 of 9 comments
  • “The Local Exchange Routing Guide (LERG) has a flag in it that triggers when a number has been ported within the last 10 days. Most carriers and SPAM reputation companies factor this into the equation. Surprisingly, this is public info and there are OpenAPIs that can be used to look the porting status. Edited to add: I know you know about the LERG. Was explaining it for others. 😉”

    u/boomer77939 points · Sep 25, 2026View

  • “I'm not sure if they weigh certain CLECs with a reputation score, but I do know they can manually adjust the blocking level on a per carrier basis. For example, some carriers might get blocked at a score of -2, while others may only get blocked at a -4. However, I would expect most wholesalers to be about the same as they all have the same challenges when it comes to bad actors grabbing numbers, s”

    u/shisaa7 points · Sep 25, 2026View

  • “All yall that believe A attestation means something in the world of spam risk caller id always makes me laugh. Fill out the forms before you port or use new numbers, wait two weeks min for new numbers.”

    u/scristopher72 points · Sep 26, 2026View

  • “When I want a DID that's reliably untainted by any past use, I go to... https://www.localcallingguide.com/lca_prefix.php ...and search for a number whose NPA-NXX has existed for only 30 or 60 days. If I'm interested getting a DID from VOIP.MS, for example, I limit the search to the state's OCN for Bandwidth.com. Then I use the result to check VOIP.MS's available DIDs. (I'm not promoting those”

    u/tyroredome1 points · Sep 26, 2026View

  • “GG fam, I'm losing a client right now over this.  It's all a fucking mystery kept behind smoke and mirrors by First Orion, TNS and Hiya.  They are the fuckheads responsible.  In order to not go to spam you'll need to spend 1000s with these assholes.”

    u/I-Love-IT-MSP1 points · Sep 28, 2026View

Extracted by Autobound

From the Signal API record
Signal
Customer feedback

What this signalsUser posts often show product pain before it reaches reviews or churn.

Subreddit
r/VOIP

The full record

From the Signal API record

Numbers

Mentions
5

Details

Timing
Ongoing state
Category
Features
Virality
Low
Post kind
Text
Prominence
Core
Company's role
Vendor

Topics and mentions

Topics

  • spam filtering
  • caller id
  • reputation
  • telecom
  • voip

Flair

  • Discussion

Extraction

Sentiment
Negative
Detected
Sep 25, 2026
signal_type
reddit-company
signal_subtype
customerFeedback

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This page shows a preview. The full reddit-company record in the Signal API and MCP can also have these 8 fields. Some fields are empty for some signals.

Company

  • linkedin_urlValue in the API
  • industriesValue in the API
  • employee_count_lowValue in the API
  • employee_count_highValue in the API
  • revenueValue in the API
  • descriptionValue in the API

Signal

  • signal_nameValue in the API
  • associationValue in the API
Show the full JSONThe record on this page and the API request

GET /v1/signals/ac0b45d4-88f1-5ef9-acff-3b5c0b769943 returns this record as JSON. POST /v1/companies/enrich returns every signal for att.com.

{
  "signal_id": "ac0b45d4-88f1-5ef9-acff-3b5c0b769943",
  "signal_type": "reddit-company",
  "signal_subtype": "customerFeedback",
  "detected_at": "2026-09-25T19:30:04+00:00",
  "company": {
    "name": "AT&T",
    "domain": "att.com"
  },
  "data": {
    "nsfw": false,
    "stage": "none",
    "awards": 0,
    "timing": "ongoing_state",
    "topics": [
      "spam filtering",
      "caller id",
      "telecom",
      "voip",
      "reputation"
    ],
    "post_id": "1wq5iut",
    "summary": "An insurance agency reports that AT&T's network is flagging their brand new, legitimately used phone numbers as \"Spam Risk\" after only about three calls, despite valid A-level STIR/SHAKEN attestation.",
    "category": "features",
    "comments": [
      {
        "url": "https://www.reddit.com/r/VOIP/comments/1wq5iut/comment/pc1k0hn/",
        "depth": 0,
        "score": 9,
        "author": "boomer7793",
        "excerpt": "The Local Exchange Routing Guide (LERG) has a flag in it that triggers when a number has been ported within the last 10 days. Most carriers and SPAM reputation companies factor this into the equation.\n\n Surprisingly, this is public info and there are OpenAPIs that can be used to look the porting status.\n\n Edited to add: I know you know about the LERG. Was explaining it for others. 😉",
        "posted_at": "2026-09-25T20:23:47.000Z",
        "author_url": "https://www.reddit.com/user/boomer7793/"
      },
      {
        "url": "https://www.reddit.com/r/VOIP/comments/1wq5iut/comment/pc1h6qa/",
        "depth": 0,
        "score": 7,
        "author": "shisaa",
        "excerpt": "I'm not sure if they weigh certain CLECs with a reputation score, but I do know they can manually adjust the blocking level on a per carrier basis. For example, some carriers might get blocked at a score of -2, while others may only get blocked at a -4. However, I would expect most wholesalers to be about the same as they all have the same challenges when it comes to bad actors grabbing numbers, s",
        "posted_at": "2026-09-25T20:11:13.000Z",
        "author_url": "https://www.reddit.com/user/shisaa/"
      },
      {
        "url": "https://www.reddit.com/r/VOIP/comments/1wq5iut/comment/pc3tryd/",
        "depth": 0,
        "score": 2,
        "author": "scristopher7",
        "excerpt": "All yall that believe A attestation means something in the world of spam risk caller id always makes me laugh. Fill out the forms before you port or use new numbers, wait two weeks min for new numbers.",
        "posted_at": "2026-09-26T03:41:16.000Z",
        "author_url": "https://www.reddit.com/user/scristopher7/"
      },
      {
        "url": "https://www.reddit.com/r/VOIP/comments/1wq5iut/comment/pc3zldw/",
        "depth": 0,
        "score": 1,
        "author": "tyroredome",
        "excerpt": "When I want a DID that's reliably untainted by any past use, I go to...\n\n https://www.localcallingguide.com/lca_prefix.php\n\n ...and search for a number whose NPA-NXX has existed for only 30 or 60 days. If I'm interested getting a DID from VOIP.MS, for example, I limit the search to the state's OCN for Bandwidth.com. Then I use the result to check VOIP.MS's available DIDs. (I'm not promoting those",
        "posted_at": "2026-09-26T04:20:50.000Z",
        "author_url": "https://www.reddit.com/user/tyroredome/"
      },
      {
        "url": "https://www.reddit.com/r/VOIP/comments/1wq5iut/comment/pcihrlf/",
        "depth": 0,
        "score": 1,
        "author": "I-Love-IT-MSP",
        "excerpt": "GG fam, I'm losing a client right now over this.  It's all a fucking mystery kept behind smoke and mirrors by First Orion, TNS and Hiya.  They are the fuckheads responsible.  In order to not go to spam you'll need to spend 1000s with these assholes.",
        "posted_at": "2026-09-28T04:28:58.000Z",
        "author_url": "https://www.reddit.com/user/I-Love-IT-MSP/"
      }
    ],
    "evidence": [
      "[post] Brand new numbers show \"Spam Risk\" on AT&T within about three dials.",
      "[post] Three calls cannot build a reputation on their own, so something upstream of per-number history is driving it."
    ],
    "virality": "low",
    "post_date": "2026-09-25T19:30:04.000Z",
    "post_kind": "text",
    "post_text": "Licensed insurance agency running consent-based outbound. Trying to understand a tagging problem that per-number behavior doesn't explain.\n\nSetup: We buy pools of local DIDs through a wholesale provider that handles STIR/SHAKEN signing. Each rep gets a pool and we rotate. Per-number volume is roughly 30 dials/day, about 150/week. The provider says these DIDs sat unused in storage 12+ months before assignment.\n\nProblem: Brand new numbers show \"Spam Risk\" on AT&T within about three dials. Three calls cannot build a reputation on their own, so something upstream of per-number history is driving it.\n\nWhat I've ruled out using SIP traces:\n\nSignature is valid and the signed orig.tn matches the caller ID actually presented. Attestation A.\n\nNo internal routing identifiers of ours leak into the outbound INVITE. Verified by full-message search.\n\nSo this isn't a signature/caller-ID mismatch and it isn't attestation level.\n\nWhat I found in the LERG: I resolved every thousand-block in our pool to its carrier. 71% trace back to a single wholesale CLEC, spread across ~28 state-level entities. The two numbers that flagged together in my test sit in the same thousand-block.\n\nWorth noting for anyone doing this analysis: different thousand-blocks inside the same NPA-NXX belong to different carriers. One prefix in our pool splits across four separate carriers by block. Prefix-level lookups gave...",
    "sentiment": "negative",
    "subreddit": "VOIP",
    "post_flair": [
      "Discussion"
    ],
    "post_title": "Fresh DIDs tagged \"Spam Risk\" within ~3 calls despite verified A-attestation - is originating CLEC reputation the real driver?",
    "prominence": "core",
    "source_url": "https://www.reddit.com/r/VOIP/comments/1wq5iut/fresh_dids_tagged_spam_risk_within_3_calls/",
    "entity_role": "vendor",
    "post_author": "coltontb20",
    "upvote_ratio": 0.6666666666666666,
    "mention_count": 5,
    "mention_surge": true,
    "subreddit_url": "https://www.reddit.com/r/VOIP/",
    "total_upvotes": 3,
    "comments_total": 9,
    "total_comments": 9,
    "post_author_url": "https://www.reddit.com/user/coltontb20/",
    "signal_category": "feedback",
    "comments_included": 5
  }
}

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