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CrowdStrikeCustomer feedback

A client recently purchased CrowdStrike's SaaS security and IDP modules and is now seeking guidance on the implementation process.

What happened

Post: "Saas Security"

Source

RedditSep 27, 2026By u/Careful_Visit_9281

r/crowdstrike

Saas Security

upvotes
0
comments
1

Post

Highlighted: the lines this signal was extracted from

My client recently added SaaS security and idp module any idea where to start and what to keep in mind while implementing both

Also quoted as evidence

  • [comment u/BradW-CS] Review the getting started guides on the support portal here: https://supportportal.crowdstrike.com/s/identity-protection https://supportportal.crowdstrike.com/s/falcon-shield

reddit.com/r/crowdstrike/comments/1wrmzkh/saas_securityRead the full source

Comments on the post

  • “Review the getting started guides on the support portal here: https://supportportal.crowdstrike.com/s/identity-protection https://supportportal.crowdstrike.com/s/falcon-shield We also have in depth learning plans within CS University available for both areas of the platform: https://university.crowdstrike.com/learn/learning-plans/118/identity-specialist https://university.crowdstrike.com”

    u/BradW-CS3 points · Sep 27, 2026View

Extracted by Autobound

From the Signal API record
Signal
Customer feedback

What this signalsUser posts often show product pain before it reaches reviews or churn.

Subreddit
r/crowdstrike
Stage
Switched
Event date
Sep 2026

The full record

From the Signal API record

Numbers

Mentions
8

Details

Timing
In progress
Category
Implementation
Virality
Very low
Post kind
Text
Prominence
Core
Company's role
Vendor

Topics and mentions

Topics

  • implementation
  • saas security
  • identity protection

Flair

  • General Question

Products named

  • SaaS security module
  • IDP module
  • Identity Protection
  • Falcon Shield

Extraction

Sentiment
Neutral
Detected
Sep 27, 2026
signal_type
reddit-company
signal_subtype
customerFeedback

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The API returns more than this page shows

This page shows a preview. The full reddit-company record in the Signal API and MCP can also have these 8 fields. Some fields are empty for some signals.

Company

  • linkedin_urlValue in the API
  • industriesValue in the API
  • employee_count_lowValue in the API
  • employee_count_highValue in the API
  • revenueValue in the API
  • descriptionValue in the API

Signal

  • signal_nameValue in the API
  • associationValue in the API
Show the full JSONThe record on this page and the API request

GET /v1/signals/60b8d266-a2eb-5f17-a322-71093ecfa575 returns this record as JSON. POST /v1/companies/enrich returns every signal for crowdstrike.com.

{
  "signal_id": "60b8d266-a2eb-5f17-a322-71093ecfa575",
  "signal_type": "reddit-company",
  "signal_subtype": "customerFeedback",
  "detected_at": "2026-09-27T15:24:59+00:00",
  "company": {
    "name": "CrowdStrike",
    "domain": "crowdstrike.com"
  },
  "data": {
    "nsfw": false,
    "stage": "switched",
    "awards": 0,
    "timing": "in_progress",
    "topics": [
      "implementation",
      "saas security",
      "identity protection"
    ],
    "post_id": "1wrmzkh",
    "summary": "A client recently purchased CrowdStrike's SaaS security and IDP modules and is now seeking guidance on the implementation process.",
    "category": "implementation",
    "comments": [
      {
        "url": "https://www.reddit.com/r/crowdstrike/comments/1wrmzkh/comment/pcgrf7w/",
        "depth": 0,
        "score": 3,
        "author": "BradW-CS",
        "excerpt": "Review the getting started guides on the support portal here:\n\n https://supportportal.crowdstrike.com/s/identity-protection\n\n https://supportportal.crowdstrike.com/s/falcon-shield\n\n We also have in depth learning plans within CS University available for both areas of the platform:\n\n https://university.crowdstrike.com/learn/learning-plans/118/identity-specialist\n\n https://university.crowdstrike.com",
        "posted_at": "2026-09-27T22:44:48.000Z",
        "author_url": "https://www.reddit.com/user/BradW-CS/"
      }
    ],
    "evidence": [
      "[post] My client recently added SaaS security and idp module any idea where to start and what to keep in mind while implementing both",
      "[comment u/BradW-CS] Review the getting started guides on the support portal here: https://supportportal.crowdstrike.com/s/identity-protection https://supportportal.crowdstrike.com/s/falcon-shield"
    ],
    "virality": "very_low",
    "post_date": "2026-09-27T15:24:59.000Z",
    "post_kind": "text",
    "post_text": "My client recently added SaaS security and idp module any idea where to start and what to keep in mind while implementing both",
    "sentiment": "neutral",
    "subreddit": "crowdstrike",
    "event_date": "2026-09",
    "post_flair": [
      "General Question"
    ],
    "post_title": "Saas Security",
    "prominence": "core",
    "source_url": "https://www.reddit.com/r/crowdstrike/comments/1wrmzkh/saas_security/",
    "entity_role": "vendor",
    "post_author": "Careful_Visit_9281",
    "upvote_ratio": 0.375,
    "mention_count": 8,
    "mention_surge": true,
    "subreddit_url": "https://www.reddit.com/r/crowdstrike/",
    "total_upvotes": 0,
    "comments_total": 1,
    "total_comments": 1,
    "event_date_text": "recently",
    "post_author_url": "https://www.reddit.com/user/Careful_Visit_9281/",
    "signal_category": "feedback",
    "comments_included": 1,
    "products_mentioned": [
      "SaaS security module",
      "IDP module",
      "Identity Protection",
      "Falcon Shield"
    ]
  }
}

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