A commenter reports that their organization hosted weekly office hours and workshops for Databricks Genie, but three months post-demo nobody uses it.

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    "summary": "A commenter reports that their organization hosted weekly office hours and workshops for Databricks Genie, but three months post-demo nobody uses it.",
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    "comments": [
      {
        "url": "https://www.reddit.com/r/databricks/comments/1xe2uzw/comment/19rkodywzhgo4/",
        "depth": 0,
        "score": 15,
        "author": "shadowfax12221",
        "excerpt": "Use the genie workbench to optimize the agent across its tables and metadata, then use the chat mode api and the experiments feature in databricks to implement LLM judge based production monitoring and regression testing on the system tables containing its traces. That will allow you to calibrate it to that 90% standard and monitor its performance for degradation.\n\n You will never get no hallucina",
        "posted_at": "2026-10-24T08:17:36.000Z",
        "author_url": "https://www.reddit.com/user/shadowfax12221/"
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      {
        "url": "https://www.reddit.com/r/databricks/comments/1xe2uzw/comment/19rkoegwg5z8g/",
        "depth": 0,
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        "author": "Arnechos",
        "excerpt": "Lmao",
        "posted_at": "2026-10-24T08:17:55.000Z",
        "author_url": "https://www.reddit.com/user/Arnechos/"
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      {
        "url": "https://www.reddit.com/r/databricks/comments/1xe2uzw/comment/19rkqyak9qaoz/",
        "depth": 0,
        "score": 9,
        "author": "Dry_Young_9396",
        "excerpt": "Don’t use Microsoft teams - you get no agent mode and no inspect which means your answer quality will be terrible.\nNo one here is talking about metric views… that is the number one way you can get 90+% accuracy.\nAs others have said, pilot to 50 years then 250 etc etc. you’ll need to be very engaged in going through the questions people are asking",
        "posted_at": "2026-10-24T09:15:06.000Z",
        "author_url": "https://www.reddit.com/user/Dry_Young_9396/"
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        "url": "https://www.reddit.com/r/databricks/comments/1xe2uzw/comment/19rku6t9osash/",
        "depth": 0,
        "score": 6,
        "author": "throwaway737166",
        "excerpt": "Just remember to add “make no mistakes” to all your prompts. You got this!",
        "posted_at": "2026-10-24T10:27:40.000Z",
        "author_url": "https://www.reddit.com/user/throwaway737166/"
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        "author": "addictzz",
        "excerpt": "Do a canary release. Pilot to 50 users first, then 500, and so on. Focus on 1 BU first to experience how to make a functional Genie Agents. That experience later you can scale to more BUs.\n\n Benchmarking in Genie can be used to evaluate accuracy and hallucination. You said you have gone through the docs, no chance you didn't stumble upon this if you really did go through it.\n\n Yes Genie can be use",
        "posted_at": "2026-10-24T08:38:14.000Z",
        "author_url": "https://www.reddit.com/user/addictzz/"
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        "author": "erenhan",
        "excerpt": "You need to have multiple genie rooms, your tables should be as gold as possible, you should create LLM orchestrator, I suggest to deploy databricks app, its doable however you need a solid team",
        "posted_at": "2026-10-24T11:13:17.000Z",
        "author_url": "https://www.reddit.com/user/erenhan/"
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        "author": "Moneyshot_Larry",
        "excerpt": "You can only fit 30 tables in a genie agent so right out of the gate if you have 5000 users that had a WIDE variety of questions they want asks then you ain’t making a single genie agent. You’re making multiple, topic based genies that go DEEP in a few subjects and then databricks Genie One is your front door to have questions routed to the appropriate genie agent.",
        "posted_at": "2026-10-24T12:12:56.000Z",
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        "author": "car1os",
        "excerpt": "You need to focus on metric views, Pages. Domains, good table and column descriptions. Make sure you start seeing genie snippets. Define primary keys and foreign keys. Define multiple genie agents specialized in different topics. As others have said do a pilot with one BU. Then let users ask question in genie one. And see how it goes. Go one step at a time. Keep your pilot users engaged and set th",
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      "[comment u/cafealpha82] My org had genie agent workshop every week / office hour to walk through business how to use with pretty good semantic model. After initial pretty demos - fast forward 3 mo - no one uses."
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    "post_text": "My company wants to roll out a Databricks Genie agent to around 5,000 users, with these requirements:\n\nAccuracy: Answers should consistently meet 90%+ accuracy.\n\nReliability as data grows: The agent should not hallucinate or degrade when more tables are added.\n\nScalability: The solution should extend from one business unit to multiple BUs.\n\ncan we use genie In microsoft Teams.\n\nI’ve gone through the official Databricks documentation but haven’t found concrete guidance on achieving or measuring these. How would you approach this? Any architecture patterns, evaluation frameworks, or lessons from similar rollouts would be really helpful.",
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