Deutsche Telekom focuses on AI: Billion-euro savings and job cuts
Article excerpt
Deutsche Telekom is getting serious about its artificial intelligence strategy. At an analyst day in Bonn, CEO Tim Höttges laid the figures on the table: the group is already saving 1.1 billion euros in Europe through the use of AI. The original target for 2027 was 800 million euros – thus exceeding it by 300 million euros. By 2030, savings are expected to grow to 2.5 billion euros. "Today we are already saving 1.1 billion euros in Europe," Höttges said at the event. The group CEO opened the analyst day with an AI-generated video of himself – a symbolic signal of how deeply the technology is already anchored in the company. In addition to savings, Telekom also sees potential additional AI revenues of up to 1 billion euros in Europe. Workforce is shrinking – but not through mass layoffs The AI offensive has a direct impact on the personnel structure. Chief Human Resources Officer Birgit Bohle spoke about the workforce "shrinking noticeably." The model: only about one third of departing employees are to be replaced by new hires. Telekom is relying on socially acceptable solutions and emphasizes so-called "employability" – meaning the ability of employees to find work, even outside the group. Union criticism was not long in coming. Christina Dahlhaus, federal chairwoman of DPVKOM, commented clearly on the plans: "To me, transformation is a nice paraphrase for planned job cuts...
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Starting in 2027, an "AI career coach" is to be made available to all employees, showing individual paths for continuing education.
