A long-term DigitalOcean customer is considering switching providers due to receiving constant downtime and low latency alerts from the platform's native uptime monitor over the last few months...

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  "detected_at": "2026-09-24T13:08:45+00:00",
  "company": {
    "name": "DigitalOcean",
    "domain": "digitalocean.com"
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    "stage": "considering",
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    "post_id": "1wp172p",
    "summary": "A long-term DigitalOcean customer is considering switching providers due to receiving constant downtime and low latency alerts from the platform's native uptime monitor over the last few months, including 22 alerts in a single day.",
    "category": "reliability",
    "comments": [
      {
        "url": "https://www.reddit.com/r/webhosting/comments/1wp172p/comment/pbrexa0/",
        "depth": 0,
        "score": 9,
        "author": "moonrakervenice",
        "excerpt": "What uptime monitor are you using, where is it hosted, and does it check from at least 2 paths before alerting?\n\n I suspect an issue with your monitor and not Digital Ocean itself.",
        "posted_at": "2026-09-24T13:11:13.000Z",
        "author_url": "https://www.reddit.com/user/moonrakervenice/"
      },
      {
        "url": "https://www.reddit.com/r/webhosting/comments/1wp172p/comment/pbsc34y/",
        "depth": 0,
        "score": 6,
        "author": "kai-zaphosting",
        "excerpt": "CPU steal time is worth checking before writing this off as DO's infra being flaky. Basic droplets sit on shared/burstable cores, so if a noisy neighbor is hogging the host, your app can look totally fine locally while the built-in monitor sees latency spikes it reads as downtime. Run top (or vmstat 1) during one of these windows and check the st (steal) column, if that's spiking, that's your answ",
        "posted_at": "2026-09-24T15:39:26.000Z",
        "author_url": "https://www.reddit.com/user/kai-zaphosting/"
      },
      {
        "url": "https://www.reddit.com/r/webhosting/comments/1wp172p/comment/pbsg07e/",
        "depth": 0,
        "score": 3,
        "author": "slowservers",
        "excerpt": "I've been reselling (literally) hundreds of DO servers for years. They tend to be very reliable with few outages.\n\n Are these far away regions that are having routing or packet loss issues? If you monitor globally, yeah, someone in South Africa or the Middle East is going to have a poor experience getting the US at times.\n\n Are you noticing issues on it, yourself? Is CPU pegged? Is the site respon",
        "posted_at": "2026-09-24T15:55:49.000Z",
        "author_url": "https://www.reddit.com/user/slowservers/"
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      {
        "url": "https://www.reddit.com/r/webhosting/comments/1wp172p/comment/pbtcrhm/",
        "depth": 0,
        "score": 2,
        "author": "CzarcasticX",
        "excerpt": "I used DO droplets but switched over to ECO dedicated servers at OVHCloud. You can get a 4c/8t 32GB ram, 2x512GB NVME for $20 a month (KS-5), a 6c/12t, 32GB ram, 2x512GB NVME for $30 a month (SYS-1), and 16c/32t, 128GB ram, 2x500GB NVME for $44 a month (KS-6). Much better value than Digitalocean droplets, but it's hard to find these days because so many people are picking these servers up and OVHC",
        "posted_at": "2026-09-24T18:12:27.000Z",
        "author_url": "https://www.reddit.com/user/CzarcasticX/"
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      {
        "url": "https://www.reddit.com/r/webhosting/comments/1wp172p/comment/pbrnkoy/",
        "depth": 0,
        "score": 2,
        "author": "sdboardgamer",
        "excerpt": "I’ve had Linode for at least a decade and their uptime has been phenomenal.",
        "posted_at": "2026-09-24T13:52:15.000Z",
        "author_url": "https://www.reddit.com/user/sdboardgamer/"
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      {
        "url": "https://www.reddit.com/r/webhosting/comments/1wp172p/comment/pbrsxrz/",
        "depth": 0,
        "score": 2,
        "author": "shadyjim",
        "excerpt": "Vultr has been great.",
        "posted_at": "2026-09-24T14:16:33.000Z",
        "author_url": "https://www.reddit.com/user/shadyjim/"
      },
      {
        "url": "https://www.reddit.com/r/webhosting/comments/1wp172p/comment/pbt9m4k/",
        "depth": 0,
        "score": 2,
        "author": "SurgioClemente",
        "excerpt": "Have you ruled out any performance issues?\n\n Might be worth adding Sentry performance monitoring on the same url DO is monitoring.\n\n I’ve been in NYC1 for over a decade and downtime has been minimal, certainly nothing any worse that other providers",
        "posted_at": "2026-09-24T17:59:15.000Z",
        "author_url": "https://www.reddit.com/user/SurgioClemente/"
      },
      {
        "url": "https://www.reddit.com/r/webhosting/comments/1wp172p/comment/pbxu45o/",
        "depth": 0,
        "score": 2,
        "author": "Cubepath",
        "excerpt": "22 alerts in a day would make me investigate too. Before migrating, I’d set up an independent check of your app’s actual URL from two locations and compare its timestamps with the DigitalOcean alerts. That should tell you whether users are seeing downtime or whether the alerts are picking up something else.\n\n If the app really is going down, check CPU, memory, disk and application logs at those ti",
        "posted_at": "2026-09-25T09:40:51.000Z",
        "author_url": "https://www.reddit.com/user/Cubepath/"
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    "evidence": [
      "[post] I have a web app that's been running on DO for a few years but for the last few months the DO server-level uptime monitor has been sending me emails virtually every single day, for low latency and/or downtime in some region.",
      "[post] Yesterday I got 22 emails and I've already had a few today. Is anyone else who's actually monitoring uptime finding this from their VPS/hosting, or is it time for me to move away?"
    ],
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    "post_text": "I have a web app that's been running on DO for a few years but for the last few months the DO server-level uptime monitor has been sending me emails virtually every single day, for low latency and/or downtime in some region. Yesterday I got 22 emails and I've already had a few today. Is anyone else who's actually monitoring uptime finding this from their VPS/hosting, or is it time for me to move away? Currently paying just under $40 a month for Basic / 2 vCPUs / 4 GB RAM / 25 GB Disk, so a comparable price would be preferred.",
    "sentiment": "negative",
    "subreddit": "webhosting",
    "event_date": "2026-07",
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    "post_title": "Constant downtime on DigitalOcean - is anywhere else better?",
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    "source_url": "https://www.reddit.com/r/webhosting/comments/1wp172p/constant_downtime_on_digitalocean_is_anywhere/",
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