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DocuSignCustomer feedback

A customer switched away from DocuSign Gen in favor of Portwood.

Source: Autobound Signal API · 115 signals tracked for DocuSign · updated

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AskWhat changed at DocuSign this week? Use Autobound signals for docusign.com.

What happened

Post: "Custom Fonts, Custom Branding, and Bring Your Own Docs to Signing! Portwood 3.60 is here"

Source

Comments on the post

5 of 11 comments
  • “This is still 100% open source?”

    u/mr-debil2 points · Oct 23, 2026View

  • “We started using this in place of Docusign Gen and absolutely love it. Great work!!”

    u/mcar912 points · Oct 24, 2026View

  • “That is a godsend.”

    u/UselessSpecifics2 points · Oct 24, 2026View

  • “Man, I need to spend more time learning this thing. It's such an excellent effort from you. I've got a previous version running in a sandbox but have yet to really build anything custom with it. Thanks for building it.”

    u/madboymatt2 points · Oct 24, 2026View

  • “Looks really neat!”

    u/Oleg_Dobriy1 points · Oct 24, 2026View

Extracted by Autobound

From the Signal API record
Signal
Customer feedback

What this signalsUser posts often show product pain before it reaches reviews or churn.

Subreddit
r/salesforce
Stage
Switched
Event date
Oct 2026

Companies

  • PortwoodAlso named

The full record

From the Signal API record

Numbers

Mentions
1

Details

Timing
Completed
Category
Features
Link URL
v.redd.it
Virality
Somewhat high
Post kind
Video
Prominence
Aside
Company's role
Vendor

Topics and mentions

Topics

  • document generation
  • migration

Flair

  • apps/products

Products named

  • DocuSign Gen

Extraction

Sentiment
Negative
Detected
Oct 23, 2026
signal_type
reddit-company
signal_subtype
customerFeedback

Use this data

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The API returns more than this page shows

This page shows a preview. The full reddit-company record in the Signal API and MCP can also have these 8 fields. Some fields are empty for some signals.

Company

  • linkedin_urlValue in the API
  • industriesValue in the API
  • employee_count_lowValue in the API
  • employee_count_highValue in the API
  • revenueValue in the API
  • descriptionValue in the API

Signal

  • signal_nameValue in the API
  • associationValue in the API
Show the full JSONThe record on this page and the API request

GET /v1/signals/da4c01a4-a6ed-5c52-af60-3b8e3a67d2f0 returns this record as JSON. POST /v1/companies/enrich returns every signal for docusign.com.

{
  "signal_id": "da4c01a4-a6ed-5c52-af60-3b8e3a67d2f0",
  "signal_type": "reddit-company",
  "signal_subtype": "customerFeedback",
  "detected_at": "2026-10-23T22:57:01+00:00",
  "company": {
    "name": "DocuSign",
    "domain": "docusign.com"
  },
  "data": {
    "nsfw": false,
    "stage": "switched",
    "awards": 0,
    "timing": "completed",
    "topics": [
      "document generation",
      "migration"
    ],
    "post_id": "1xdsof4",
    "summary": "A customer switched away from DocuSign Gen in favor of Portwood.",
    "category": "features",
    "comments": [
      {
        "url": "https://www.reddit.com/r/salesforce/comments/1xdsof4/comment/19rk1l81ji0ao/",
        "depth": 0,
        "score": 2,
        "author": "mr-debil",
        "excerpt": "This is still 100% open source?",
        "posted_at": "2026-10-23T23:46:28.000Z",
        "author_url": "https://www.reddit.com/user/mr-debil/"
      },
      {
        "url": "https://www.reddit.com/r/salesforce/comments/1xdsof4/comment/19rka7e6lye4g/",
        "depth": 0,
        "score": 2,
        "author": "mcar91",
        "excerpt": "We started using this in place of Docusign Gen and absolutely love it. Great work!!",
        "posted_at": "2026-10-24T02:59:38.000Z",
        "author_url": "https://www.reddit.com/user/mcar91/"
      },
      {
        "url": "https://www.reddit.com/r/salesforce/comments/1xdsof4/comment/19rkjffidgiys/",
        "depth": 0,
        "score": 2,
        "author": "UselessSpecifics",
        "excerpt": "That is a godsend.",
        "posted_at": "2026-10-24T06:26:25.000Z",
        "author_url": "https://www.reddit.com/user/UselessSpecifics/"
      },
      {
        "url": "https://www.reddit.com/r/salesforce/comments/1xdsof4/comment/19rl6cdm9dh51/",
        "depth": 0,
        "score": 2,
        "author": "madboymatt",
        "excerpt": "Man, I need to spend more time learning this thing. It's such an excellent effort from you. I've got a previous version running in a sandbox but have yet to really build anything custom with it. Thanks for building it.",
        "posted_at": "2026-10-24T15:00:11.000Z",
        "author_url": "https://www.reddit.com/user/madboymatt/"
      },
      {
        "url": "https://www.reddit.com/r/salesforce/comments/1xdsof4/comment/19rld37f322o5/",
        "depth": 0,
        "score": 1,
        "author": "Oleg_Dobriy",
        "excerpt": "Looks really neat!",
        "posted_at": "2026-10-24T17:31:24.000Z",
        "author_url": "https://www.reddit.com/user/Oleg_Dobriy/"
      },
      {
        "url": "https://www.reddit.com/r/salesforce/comments/1xdsof4/comment/19rlikb7yyk8x/",
        "depth": 0,
        "score": 1,
        "author": "Interesting_Button60",
        "excerpt": "I love how much you have invested in this!",
        "posted_at": "2026-10-24T19:34:10.000Z",
        "author_url": "https://www.reddit.com/user/Interesting_Button60/"
      }
    ],
    "evidence": [
      "[comment u/mcar91] We started using this in place of Docusign Gen and absolutely love it. Great work!!"
    ],
    "link_url": "https://v.redd.it/e0pockjpqaxh1",
    "virality": "somewhat_high",
    "post_date": "2026-10-23T22:57:01.000Z",
    "post_kind": "video",
    "sentiment": "negative",
    "subreddit": "salesforce",
    "event_date": "2026-10",
    "post_flair": [
      "apps/products"
    ],
    "post_title": "Custom Fonts, Custom Branding, and Bring Your Own Docs to Signing! Portwood 3.60 is here",
    "prominence": "aside",
    "source_url": "https://www.reddit.com/r/salesforce/comments/1xdsof4/custom_fonts_custom_branding_and_bring_your_own/",
    "entity_role": "vendor",
    "post_author": "DaveTheNGVet",
    "upvote_ratio": 0.8823529411764706,
    "mention_count": 1,
    "mention_surge": false,
    "subreddit_url": "https://www.reddit.com/r/salesforce/",
    "total_upvotes": 26,
    "comments_total": 11,
    "total_comments": 11,
    "other_companies": [
      {
        "name": "Portwood",
        "role": "switching_to",
        "domain": "portwood.dev"
      }
    ],
    "post_author_url": "https://www.reddit.com/user/DaveTheNGVet/",
    "signal_category": "feedback",
    "comments_included": 6,
    "products_mentioned": [
      "DocuSign Gen"
    ]
  }
}

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