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A customer integrating Dynatrace with ServiceNow is looking for methods to build a self-health monitor for the event stream, highlighting a need for better observability of the integration's...

What happened

A customer integrating Dynatrace with ServiceNow is looking for methods to build a self-health monitor for the event stream, highlighting a need for better observability of the integration's reliability.

Source

RedditSep 11, 2026By u/h4ikkyu

r/servicenow

Self-health monitoring configuration in Servicenow destinated to SGO-Dynatrace's Events;

upvotes
1
comments
2

Post

Highlighted: the lines this signal was extracted from

Does anyone know any good ideas to create a Self-health monitor to SGO-Dynatrace Events that falls into servicenow?

Also quoted as evidence

  • [comment u/sifatullah_solo] A simple pattern: have Dynatrace send a heartbeat event every few minutes, then a small scheduled job in ServiceNow checks em_event for that source and raises an alert if nothing arrived in the last 15 minutes.

reddit.com/r/servicenow/comments/1wdo1j6/selfhealth_monitoring_config...Read the full source

Comments on the post

  • “https://www.servicenow.com/community/itom-articles/servicenow-event-management-self-health-monitoring/ta-p/2320245”

    u/WaysOfG2 points · Sep 14, 2026View

  • “A simple pattern: have Dynatrace send a heartbeat event every few minutes, then a small scheduled job in ServiceNow checks em_event for that source and raises an alert if nothing arrived in the last 15 minutes. Also worth watching the connector's own import and MID Server errors, since that is usually where it breaks silently.”

    u/sifatullah_solo1 points · Sep 12, 2026View

Extracted by Autobound

From the Signal API record
Signal
Customer feedback

What this signalsUser posts often show product pain before it reaches reviews or churn.

Subreddit
r/servicenow

Companies

  • ServiceNowAlso named

The full record

From the Signal API record

Numbers

Mentions
1

Details

Timing
In progress
Category
Integration
Virality
Very low
Post kind
Text
Prominence
Core
Company's role
Vendor

Topics and mentions

Topics

  • integration
  • monitoring
  • event management
  • observability

Flair

  • Job Questions

Extraction

Sentiment
Neutral
Detected
Sep 11, 2026
signal_type
reddit-company
signal_subtype
customerFeedback

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This page shows a preview. The full reddit-company record in the Signal API and MCP can also have these 8 fields. Some fields are empty for some signals.

Company

  • linkedin_urlValue in the API
  • industriesValue in the API
  • employee_count_lowValue in the API
  • employee_count_highValue in the API
  • revenueValue in the API
  • descriptionValue in the API

Signal

  • signal_nameValue in the API
  • associationValue in the API
Show the full JSONThe record on this page and the API request

GET /v1/signals/047163e6-278b-5e06-a42f-8bc9e2839c46 returns this record as JSON. POST /v1/companies/enrich returns every signal for dynatrace.com.

{
  "signal_id": "047163e6-278b-5e06-a42f-8bc9e2839c46",
  "signal_type": "reddit-company",
  "signal_subtype": "customerFeedback",
  "detected_at": "2026-09-11T18:13:45+00:00",
  "company": {
    "name": "Dynatrace",
    "domain": "dynatrace.com"
  },
  "data": {
    "nsfw": false,
    "stage": "none",
    "awards": 0,
    "timing": "in_progress",
    "topics": [
      "integration",
      "monitoring",
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    ],
    "post_id": "1wdo1j6",
    "summary": "A customer integrating Dynatrace with ServiceNow is looking for methods to build a self-health monitor for the event stream, highlighting a need for better observability of the integration's reliability.",
    "category": "integration",
    "comments": [
      {
        "url": "https://www.reddit.com/r/servicenow/comments/1wdo1j6/comment/p9p6ml9/",
        "depth": 0,
        "score": 2,
        "author": "WaysOfG",
        "excerpt": "https://www.servicenow.com/community/itom-articles/servicenow-event-management-self-health-monitoring/ta-p/2320245",
        "posted_at": "2026-09-14T05:40:06.000Z",
        "author_url": "https://www.reddit.com/user/WaysOfG/"
      },
      {
        "url": "https://www.reddit.com/r/servicenow/comments/1wdo1j6/comment/p9dzty9/",
        "depth": 0,
        "score": 1,
        "author": "sifatullah_solo",
        "excerpt": "A simple pattern: have Dynatrace send a heartbeat event every few minutes, then a small scheduled job in ServiceNow checks em_event for that source and raises an alert if nothing arrived in the last 15 minutes. Also worth watching the connector's own import and MID Server errors, since that is usually where it breaks silently.",
        "posted_at": "2026-09-12T17:32:20.000Z",
        "author_url": "https://www.reddit.com/user/sifatullah_solo/"
      }
    ],
    "evidence": [
      "[post] Does anyone know any good ideas to create a Self-health monitor to SGO-Dynatrace Events that falls into servicenow?",
      "[comment u/sifatullah_solo] A simple pattern: have Dynatrace send a heartbeat event every few minutes, then a small scheduled job in ServiceNow checks em_event for that source and raises an alert if nothing arrived in the last 15 minutes."
    ],
    "virality": "very_low",
    "post_date": "2026-09-11T18:13:45.000Z",
    "post_kind": "text",
    "post_text": "Does anyone know any good ideas to create a Self-health monitor to SGO-Dynatrace Events that falls into servicenow?",
    "sentiment": "neutral",
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    "post_flair": [
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    "post_title": "Self-health monitoring configuration in Servicenow destinated to SGO-Dynatrace's Events;",
    "prominence": "core",
    "source_url": "https://www.reddit.com/r/servicenow/comments/1wdo1j6/selfhealth_monitoring_configuration_in_servicenow/",
    "entity_role": "vendor",
    "post_author": "h4ikkyu",
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}

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