FedEx launches Shopify app to combat surprise import charges

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  "detected_at": "2026-09-11T12:09:00+00:00",
  "company": {
    "name": "FedEx",
    "domain": "fedex.com"
  },
  "data": {
    "url": "https://www.supplychaindive.com/news/fedex-launches-shopify-app-to-combat-surprise-import-charges/830019/",
    "title": "FedEx launches Shopify app to combat surprise import charges",
    "author": "Max Garland",
    "excerpt": "FedEx Duty and Tax, part of the carrier’s new suite of global shipping tools, provides a cost guarantee at checkout and covers any overages to that amount. As shippers navigate changes to tariff rates and customs regulations , unexpected shipping charges for products moving across borders have become a frequent thorn in shoppers' sides, according to FedEx. Sixty-eight percent of small- and medium-sized businesses see customers surprised by additional duties, taxes or fees upon delivery at least some of the time, per an April poll conducted as part of the 2026 FedEx Small Business Trade Index . Other companies are also looking to help shippers improve import fee transparency. Rival UPS launched a similar service last year called UPS Global Checkout , which enables shoppers to see a guaranteed total landed cost before completing the purchase. Cross-border technology platform Zonos also has a Duty and Tax app on Shopify that calculates duties in checkout and pays any customs billing discrepancies. Compared to competitors, FedEx Duty and Tax is \"at parity or better\" in terms of cost transparency at checkout, said Jason Brenner, FedEx's SVP of digital portfolio, in an interview with Supply Chain Dive. While he didn't offer specifics, Brenner added that there would be \"more to come\" in terms of the app's availability beyond Shopify. \"All of this is in the spirit of providing a...",
    "product": "FedEx Duty and Tax",
    "summary": "FedEx has launched a new app on Shopify called FedEx Duty and Tax, which is part of its new suite of global shipping tools, to provide a cost guarantee at checkout for import charges.",
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      "online_technology"
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    "published_at": "2026-09-11T12:09:00Z",
    "article_sentence": "FedEx Duty and Tax, part of the carrier’s new suite of global shipping tools, provides a cost guarantee at checkout and covers any overages to that amount.",
    "related_company_name": "Shopify",
    "related_company_domain": "shopify.com"
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