Ford Hires NHTSA Veteran To Help Tackle Its Recall And Quality Problems
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Ford has spent years trying to get its quality problems under control, and its latest move brings someone with extensive regulatory experience directly into the company. As reported by The Detroit News , the automaker has hired longtime National Highway Traffic Safety Administration veteran David Hines as its new chief auto safety officer. Hines brings roughly 30 years of automotive engineering and safety experience, including more than 13 years at NHTSA. He most recently served as director of the agency's Office of Crash Avoidance Standards, putting him on the regulatory side of many of the safety issues automakers face. His appointment comes at an important moment for Ford. The company has been dealing with a substantial number of recalls, elevated warranty costs and continued federal oversight of its recall procedures. Hines will be based in Washington, D.C., and report to Ford chief policy officer and general counsel Steve Croley. His responsibilities will cover global product safety compliance, governance, and strategy, with the goal of catching problems earlier rather than addressing them after vehicles reach customers. Image Credit: Ford. Ford set a record for the number of recalls it issued in a single year in 2025, and older quality problems continue to surface, as the automaker had already issued 64 recalls affecting over 13 million vehicles by August 2026. One of...
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