Wallet retention for the Global Technology Sales (GTS) and Global Business Sales (GBS) segments dropped by 4 and 7 points, respectively. The company explicitly attributes this to existing clients spending less, indicating a potential issue with demonstrating value and ROI, which could make them receptive to solutions that enhance customer retention and expansion.
Filing excerpt
The decrease in GTS and GBS wallet retention was largely due to lower levels of spending by existing clients compared to the same period in 2025.
What this signalsFilings often name leadership changes, deals and spending plans.
sec-10qmajorContractLossGet every 10-Q signal for Gartner and the companies you sell to, in the tools you already use.
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This page shows a preview. The full sec-10q record in the Signal API and MCP can also have these 8 fields. Some fields are empty for some signals.
Company
linkedin_urlValue in the APIindustriesValue in the APIemployee_count_lowValue in the APIemployee_count_highValue in the APIrevenueValue in the APIdescriptionValue in the APISignal
signal_nameValue in the APIassociationValue in the APIGET /v1/signals/225f8b0c-ed9b-4560-8bda-f3fcd946863b returns this record as JSON. POST /v1/companies/enrich returns every signal for gartner.com.
{
"signal_id": "225f8b0c-ed9b-4560-8bda-f3fcd946863b",
"signal_type": "sec-10q",
"signal_subtype": "majorContractLoss",
"detected_at": "2026-05-12T09:24:55.968+00:00",
"company": {
"name": "Gartner",
"domain": "gartner.com"
},
"data": {
"detail": "Wallet retention for the Global Technology Sales (GTS) and Global Business Sales (GBS) segments dropped by 4 and 7 points, respectively. The company explicitly attributes this to existing clients spending less, indicating a potential issue with demonstrating value and ROI, which could make them receptive to solutions that enhance customer retention and expansion.",
"metrics": {
"pct": -7,
"timeframe": "current_quarter",
"pct_context": "Point decrease in GBS wallet retention"
},
"summary": "Gartner's wallet retention is declining due to lower spending from existing clients.",
"excerpts": "The decrease in GTS and GBS wallet retention was largely due to lower levels of spending by existing clients compared to the same period in 2025.",
"relevance": 0.8,
"sentiment": "negative",
"confidence": "high",
"source_url": "https://www.sec.gov/Archives/edgar/data/749251/000074925126000167/it-20260331.htm",
"filing_date": "2026-05-05",
"filing_year": 2026,
"fiscal_year": 0,
"fiscal_year_end": "03/31",
"sales_relevance": "Urgency to improve",
"signal_category": "revenue"
}
}
curl https://signals.autobound.ai/v1/signals/225f8b0c-ed9b-4560-8bda-f3fcd946863b \
-H "X-API-KEY: $AUTOBOUND_API_KEY"curl -X POST https://signals.autobound.ai/v1/companies/enrich \
-H "X-API-KEY: $AUTOBOUND_API_KEY" \
-H "Content-Type: application/json" \
-d '{"domain":"gartner.com","limit":20}'Long text fields are shortened on this page.
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