Gartner is experiencing reduced spending from existing clients, causing wallet retention to fall from 101% to 97% in its Global Technology Sales (GTS) unit and from 105% to 98% in Global Business Sales (GBS).
Filing excerpt
The decrease in GTS and GBS wallet retention was largely due to lower levels of spending by existing clients compared to the same period in 2025.
What this signalsFilings often name leadership changes, deals and spending plans.
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This page shows a preview. The full sec-10q record in the Signal API and MCP can also have these 8 fields. Some fields are empty for some signals.
Company
linkedin_urlValue in the APIindustriesValue in the APIemployee_count_lowValue in the APIemployee_count_highValue in the APIrevenueValue in the APIdescriptionValue in the APISignal
signal_nameValue in the APIassociationValue in the APIGET /v1/signals/be36b979-ac24-4050-8942-1a4b9eac0b14 returns this record as JSON. POST /v1/companies/enrich returns every signal for gartner.com.
{
"signal_id": "be36b979-ac24-4050-8942-1a4b9eac0b14",
"signal_type": "sec-10q",
"signal_subtype": "customerChurn",
"detected_at": "2026-05-12T09:24:58.143+00:00",
"company": {
"name": "Gartner",
"domain": "gartner.com"
},
"data": {
"detail": "Gartner is experiencing reduced spending from existing clients, causing wallet retention to fall from 101% to 97% in its Global Technology Sales (GTS) unit and from 105% to 98% in Global Business Sales (GBS). This indicates a challenge in driving upsells and cross-sells, creating an opportunity for solutions that improve customer value and account growth.",
"metrics": {
"pct": -7,
"timeframe": "current_quarter",
"pct_context": "Decline in wallet retention points for GBS"
},
"summary": "Wallet retention drops up to 7 points as existing clients reduce spending.",
"excerpts": "The decrease in GTS and GBS wallet retention was largely due to lower levels of spending by existing clients compared to the same period in 2025.",
"relevance": 0.9,
"sentiment": "negative",
"confidence": "high",
"source_url": "https://www.sec.gov/Archives/edgar/data/749251/000074925126000167/it-20260331.htm",
"filing_date": "2026-05-05",
"filing_year": 2026,
"fiscal_year": 0,
"fiscal_year_end": "03/31",
"sales_relevance": "Customer success tools needed",
"signal_category": "revenue"
}
}
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-H "X-API-KEY: $AUTOBOUND_API_KEY"curl -X POST https://signals.autobound.ai/v1/companies/enrich \
-H "X-API-KEY: $AUTOBOUND_API_KEY" \
-H "Content-Type: application/json" \
-d '{"domain":"gartner.com","limit":20}'Long text fields are shortened on this page.
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