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GitLabCustomer feedback

Customers expressed extreme frustration during a GitLab outage, citing inability to push code to production for clients and describing the service as a 'steaming pile of shit'.

Source

RedditSep 24, 2026By u/brnme

r/gitlab

503’s

upvotes
22
comments
8

Post

Been trying to login for the past 30 minutes? https://status.gitlab.com/Incident is reported Edit:11:24 UTC: 500Redirecting now to about.gitlab.com? Edit 2:12:00 UTCIt looks like it’s back but its going slow

Extracted from these lines

  • [comment u/Check_Mental] FUCKING GITLAAAAAB I NEED TO PUSH TO PROD FOR MY CLIENTS FUCKING SHIT

  • [comment u/realadvicenobs] u cant pull or push, UI doesnt work gitlab is a steaming pile of shit

reddit.com/r/gitlab/comments/1wpgmvi/503sRead the full source

Comments on the post

4 of 8 comments
  • “My self hosted instance uses their docker registry for CI/CD pipelines and its been throwing errors for a couple of days now.”

    u/outtokill74 points · Sep 25, 2026View

  • “At least it's not on gihub?”

    u/Greyhammer3161 points · Sep 25, 2026View

  • “FUCKING GITLAAAAAB I NEED TO PUSH TO PROD FOR MY CLIENTS FUCKING SHIT”

    u/Check_Mental1 points · Sep 24, 2026View

  • “u cant pull or push, UI doesnt work gitlab is a steaming pile of shit”

    u/realadvicenobs-4 points · Sep 24, 2026View

Extracted by Autobound

From the Signal API record
Signal
Customer feedback

What this signalsUser posts often show product pain before it reaches reviews or churn.

Subreddit
r/gitlab
Event date
Sep 2026

Companies

  • GitHubAlso named

The full record

From the Signal API record

Numbers

Mentions
9

Details

Timing
In progress
Category
Reliability
Virality
Somewhat high
Post kind
Text
Prominence
Core
Company's role
Vendor
Content warning
Profanity in quotes

Topics and mentions

Topics

  • reliability
  • outage
  • ci/cd

Extraction

Sentiment
Negative
Detected
Sep 24, 2026
signal_type
reddit-company
signal_subtype
customerFeedback

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The API returns more than this page shows

This page shows a preview. The full reddit-company record in the Signal API and MCP can also have these 8 fields. Some fields are empty for some signals.

Company

  • linkedin_urlValue in the API
  • industriesValue in the API
  • employee_count_lowValue in the API
  • employee_count_highValue in the API
  • revenueValue in the API
  • descriptionValue in the API

Signal

  • signal_nameValue in the API
  • associationValue in the API
Show the full JSONThe record on this page and the API request

GET /v1/signals/62c678e8-9a82-5c2a-a42d-1b85aea7b261 returns this record as JSON. POST /v1/companies/enrich returns every signal for gitlab.com.

{
  "signal_id": "62c678e8-9a82-5c2a-a42d-1b85aea7b261",
  "signal_type": "reddit-company",
  "signal_subtype": "customerFeedback",
  "detected_at": "2026-09-24T23:14:13+00:00",
  "company": {
    "name": "GitLab",
    "domain": "gitlab.com"
  },
  "data": {
    "nsfw": false,
    "stage": "none",
    "awards": 0,
    "timing": "in_progress",
    "topics": [
      "reliability",
      "outage",
      "ci/cd"
    ],
    "post_id": "1wpgmvi",
    "summary": "Customers expressed extreme frustration during a GitLab outage, citing inability to push code to production for clients and describing the service as a 'steaming pile of shit'.",
    "category": "reliability",
    "comments": [
      {
        "url": "https://www.reddit.com/r/gitlab/comments/1wpgmvi/comment/pbvg758/",
        "depth": 0,
        "score": 4,
        "author": "outtokill7",
        "excerpt": "My self hosted instance uses their docker registry for CI/CD pipelines and its been throwing errors for a couple of days now.",
        "posted_at": "2026-09-25T00:06:06.000Z",
        "author_url": "https://www.reddit.com/user/outtokill7/"
      },
      {
        "url": "https://www.reddit.com/r/gitlab/comments/1wpgmvi/comment/pbvuww6/",
        "depth": 0,
        "score": 1,
        "author": "Greyhammer316",
        "excerpt": "At least it's not on gihub?",
        "posted_at": "2026-09-25T01:23:50.000Z",
        "author_url": "https://www.reddit.com/user/Greyhammer316/"
      },
      {
        "url": "https://www.reddit.com/r/gitlab/comments/1wpgmvi/comment/pbvban5/",
        "depth": 0,
        "score": 1,
        "author": "Check_Mental",
        "excerpt": "FUCKING GITLAAAAAB I NEED TO PUSH TO PROD FOR MY CLIENTS FUCKING SHIT",
        "posted_at": "2026-09-24T23:39:25.000Z",
        "author_url": "https://www.reddit.com/user/Check_Mental/"
      },
      {
        "url": "https://www.reddit.com/r/gitlab/comments/1wpgmvi/comment/pbv7cvu/",
        "depth": 0,
        "score": -4,
        "author": "realadvicenobs",
        "excerpt": "u cant pull or push, UI doesnt work\n\n gitlab is a steaming pile of shit",
        "posted_at": "2026-09-24T23:18:13.000Z",
        "author_url": "https://www.reddit.com/user/realadvicenobs/"
      }
    ],
    "evidence": [
      "[comment u/Check_Mental] FUCKING GITLAAAAAB I NEED TO PUSH TO PROD FOR MY CLIENTS FUCKING SHIT",
      "[comment u/realadvicenobs] u cant pull or push, UI doesnt work gitlab is a steaming pile of shit"
    ],
    "virality": "somewhat_high",
    "post_date": "2026-09-24T23:14:13.000Z",
    "post_kind": "text",
    "post_text": "Been trying to login for the past 30 minutes?\n\nhttps://status.gitlab.com/Incident is reported\n\nEdit:11:24 UTC: 500Redirecting now to about.gitlab.com?\n\nEdit 2:12:00 UTCIt looks like it’s back but its going slow",
    "sentiment": "negative",
    "subreddit": "gitlab",
    "event_date": "2026-09",
    "post_title": "503’s",
    "prominence": "core",
    "source_url": "https://www.reddit.com/r/gitlab/comments/1wpgmvi/503s/",
    "entity_role": "vendor",
    "post_author": "brnme",
    "upvote_ratio": 1,
    "mention_count": 9,
    "mention_surge": true,
    "subreddit_url": "https://www.reddit.com/r/gitlab/",
    "total_upvotes": 22,
    "comments_total": 8,
    "total_comments": 8,
    "content_warning": "profanity_in_quotes",
    "other_companies": [
      {
        "name": "GitHub",
        "role": "alternative",
        "domain": "github.com"
      }
    ],
    "post_author_url": "https://www.reddit.com/user/brnme/",
    "signal_category": "feedback",
    "comments_included": 4
  }
}

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